Cert Pharm Tech

At Baystate Health we respect the privacy of our candidates and recruits. Please note that we will not contact candidates directly to ask for personal information over the phone, such as date of birth, social security number, or any other private financial information.
Learn More

Pharmacy technicians, under the supervision of a licensed pharmacist, assist in various activities of the pharmacy department. Through the leadership of the operations leadership team, the pharmacy technician is responsible for the essential functions and responsibilities outlined in this document, noting every employee is expected to perform other similar and related duties as assigned. Leadership has the right to change or add to the job responsibilities based on changes in workflows or processes as necessary.

The employee is expected to:
Obtain and maintain appropriate knowledge and understanding of Baystate Medical Center/Baystate Health (BH) Pharmacy Services. This knowledge includes the values, policies, and procedures of BMC/BH and BH Pharmacy Services. The certified pharmacy technician III is responsible for supporting dispensing and restocking functions from the central pharmacy to patient care areas utilizing automated inventory dispensing machines (e.g., carousel) and cabinets (e.g., Pyxis machines) as well as various medication trays and carts.

Additionally, these team members support sterile compounding (USP 797) activities and Hazardous Sterile Compounding (USP
800) to support oncology patient care in the acute care or outpatient setting.

The certified pharmacy technician III team members are expected to understand significant job responsibilities and performance factors that help meet the mission and vision of the department and organization. Including a strong dedication to the following vital behaviors which impact the patient experience:
Customer service
Teamwork
Attendance
Thorough understanding of drug distribution workflows focusing on medication safety, quality, and value;
Dedication and commitment to understanding, identifying, and participation in quality improvement initiatives

• 1)Distributive Pharmacy Services:
  Demonstrates thorough knowledge and understanding of the various roles, duties, and responsibilities of pharmacy technicians and pharmacy operations in the organization to perform these functions associated with their roles to support the drug preparation and distribution system per regulatory and compliance standards. The Certified Pharmacy Technician III is expected to support the functions of the Certified Pharmacy Technician II duties and responsibilities, including central pharmacy drug distribution (e.g., carousel), automated dispensing cabinets (e.g., Pyxis), fundamental non-sterile compounding (USP 795), sterile compounding (USP
  797).
• 2)Dedication to Quality/Safety
  Understands the BH pharmacy locations and shifts and is familiar with the expectations of the technician role and various specialty areas/roles.
  Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications
  Participates in the Unit Inspection process to ensure medication storage areas meet regular requirements and medication inventory is accurate and appropriate for use.
  Participates in medication/safety event reporting and resolutions as appropriate
• 3)Customer Service & Teamwork:
  Interacts effectively with other members of the department and health care team on a regular basis.
  Maintains attentiveness to the rights of patients and the confidentiality of patient information.
  Triages orders, determine priorities, processes orders, and notify the pharmacist as appropriate.
  Communicates effectively with the team and external colleagues. This includes receiving/referring incoming calls for the department and handling the pharmacy window.
• 4)Participates in the BH staff development program – Performance Evaluation (PE) and works to meet departmental, professional, and personal goals
• 5)Participates in the training and/or orientation of new pharmacy employees as needed
• 6)Attendance:
  The employee is aware of and follows BH attendance policy
• 8)Understands USP
  800 regulations as they relate to hazardous drug compounding and associated PPE requirements needed for use in compounding hazardous medications.
  Employees support acute care and outpatient oncology patient care. These employees demonstrate proficiency in all aspects of hazardous compounding…