Food Service Aide, Shifts, Baystate Franklin

Position: Food Service Aide, Variable Shifts, Baystate Franklin
Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to
** Baystate Franklin Medical Center
** is looking for a
** Food Service*
* ** Aide
* * to join our
** Food and Nutrition
** team in
** Greenfield, MA**!
* Excellent Compensation High-quality, low-cost medical, dental and vision insurance
* Generous PTO – up to 25 days in the first year, with scheduled earned increases
* Continuing education support and reimbursement
* First Time Home Buyers Financial Packages
* Farm Share Memberships
* 403b retirement company match & annual company contribution increase based on years of service.
* Free money coach advice from a certified professional
* Wellbeing programs that include but are not limited to mental, physical, and financial health.
* Pet, home, auto and personal insurance
* Life insurance
* Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Cross-trained to do all FSA/ Café/ Functions and Room Service Production Duties. Performs general services and support duties within the Patient Services area, including but not limited to serving food, station set-up, break-down, and clean-up, food station prep and loading patient trays onto food trucks/delivering food trucks to the various patient floors, collecting trash and discard as needed, wash pots and pans.

Also is trained in Room Service Production area, and can distinguish quality preparation and products. Also has been trained in Proper preparation methods. Incumbent is required to use good service techniques, proper food handling techniques and proper sanitation procedures. Reports any situation/opportunities to the Supervisor.
*
* 1)
** Maintains a sanitary environment in the work area. Clean and sanitize all work areas after performing job tasks in accordance with National Restaurant Association Guidelines. Clean and sanitize all equipment and utensils after completing a job routine. Follows NRA standards for separation of raw/cooked uses. Maintains clean environment of workstation throughout shift, including cabinets, counters, shelves, etc. Promote the environment of the department (food quality, cleanliness, etc.).
*
* 6)
** Service Awareness - Creates a customer-friendly atmosphere. Projects a positive attitude and sincere concern for our customer. Communicates and responds effectively in a courteous and helpful manner with patients, visitors, and staff. Communicates in a professional manner with all contacts as observed by supervisor and feedback from others. Does not allow his/herself to become involved in behaviors detrimental to the success of the department and the team.

Encourages and supports a customer service approach among work groups and team members as observed by Supervisor and feedback from others. Demonstrates the ability to "go the extra mile" in meeting all customer needs as observed by Supervisor and customer feedback.
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