Parts Counterperson

Rosen Automotive is a family-owned and operated group of dealerships proudly serving customers in the Milwaukee and Madison area for years. Our store's goal is to meet our customers' needs and requirements. To accomplish that goal, we rely on everyone to work together. When we all work together, we have the strength of a family. It is our belief that how we work together is reflected in how we work with our customers.

If we treat each other with respect, our customers will feel it, and the essentials of trust and relationship will be evident.

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively regarding customer parts status.
• Be able to read and understand the parts catalog when looking up parts.
• Answers phone calls, providing price quotes and other information.
• Review shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high-level service to internal and external customers.
• Pulls and fills orders from stock.
• Maintain weekly bin checks to ensure the accuracy of stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside sources and submits an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair orders.
• Receives payment from retail customers or obtains credit authorization.
• Set up orders for daily shipment, delivery, or pick-up.

• Competitive Pay!
• 40 Hour Work Week, No Sundays
• Fun and Friendly Work Culture!
• Medical/Dental/Vision Insurance
• 1800MD
• Life Insurance/Short Term Disability
• AD&D
• 401(k) with Company Match
• Employee discounts – new & used autos, parts, and service
• Paid Training
• Paid Holidays

• Possess a High School Diploma or equivalent
• Prior auto parts sales experience preferred
• CDK experience preferred
• Ability to work and thrive in a fast-paced work environment
• Strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Valid driver's license and clean driving record
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.