Area Manager, Management Operations Manager

Area Manager (Multi-Site Retail)

Location:

North & West London region

Salary: £50,000-£55,000
Bonus: OTE up to £32,000 per annum (performance-related)
Package:
Company car or £6,000 allowance, pension, private healthcare, 25 days holiday + bank holidays

We're recruiting an experienced Area Manager to lead a well-established multi-site retail portfolio across the North and West London region.

This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment and development. It's ideally suited to an Area Manager based in West or North-West London who enjoys coaching, building capability at scale and driving consistent commercial results.

The Role

As Area Manager, you will lead a sizeable portfolio of stores, remotely managing 20+ managers and team leaders across multiple locations. You'll take ownership of recruitment, training and development while maintaining strong visibility and engagement across the region.

You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to best-in-class standards.

Key Responsibilities

People Leadership

Line manage 20+ remote managers and team leaders across multiple sites
Full ownership of recruitment, onboarding, training and development within your region
Deliver hands-on coaching, mentoring and performance management
Build robust development and succession plans
Create and sustain a high-performance, values-led culture

Commercial & Customer Performance

Drive sales, conversion and revenue growth across the area
Analyse KPIs and implement targeted improvement plans
Champion a customer-first approach aligned to brand standards
Act on customer insight and local market trends

Operational Excellence

Full accountability for operational standards, compliance and governance
Oversee labour planning, rota effectiveness and cost control
Ensure strong financial and administrative discipline
Maintain consistency, pace and best practice across the region

What We're Looking For

Proven Area / Regional Manager experience in a multi-site retail or service-led environment
Track record of remote leadership at scale
Passionate, hands-on coach with strong people-development capability
Commercially astute and confident working with data and KPIs
Structured, resilient and people-focused leadership style
Comfortable using MS Office and performance reporting tools

If you're an Area Manager based in West or North-West London looking to take ownership of a high-impact region and develop strong leadership teams, we'd love to hear from you.

Reference: BBBH
35416