Business Support Assistant - Support Services

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

A temporary Band 3 Business Support Assistant supporting the Mental Health Service within Inverclyde HSCP. The post involves providing comprehensive administrative and clerical support to clinical staff and service users, and contributing to wider Mental Health & Recovery Service administration.

• Base location
  - Crown House, Greenock
• Shift pattern:
  Wednesday, Thursday, Friday
• Flexibility required to provide cover across other service areas when needed.
• Fixed term, maternity cover
  - Part‑time

• Liaising with service users electronically and face‑to‑face using PC and telephone systems
• Reception duties and clinic cover using appropriate systems
• Assisting with stock checks, ordering and control systems in line with financial procedures
• Audio typing and keyboard work, producing reports, correspondence, minutes and memos using Microsoft Office
• Supporting the development of new management systems where appropriate
• Collecting statistics, data input, record management and general typing/transcribing
• Appointment booking, accommodation booking, filing and archiving
• Participating in second‑skills training (e.g., audio typing)