Crew Training Assistant

This 12-month internal secondment sits in the training division of Cal Mac Ferries' Fleet Management team and is open only to existing employees. The work centres on booking crew training courses, keeping training and certification records current in HR systems and monitoring compliance. It stands out for handling call-backs for crew training during off-shift periods, co-ordinating MES training during vessel overhauls and producing KPI reports, across a 38-hour week.

• Coordinate and process crew training course bookings
• Maintain and update crew training and certification records within HR systems
• Support the migration and accurate entry of training certification data
• Monitor training compliance and highlight areas requiring attention
• Produce reports and KPI information to support decision-making
• Process call-back arrangements for crew attending training during periods off shift
• Coordinate MES training during vessel overhauls
• Work with the Technical Learning & Development Partner and Training & Certification Officer
• Raise purchase orders and assist with departmental administration
• Provide flexible administrative support across the department as required

• Strong organisational skills and excellent attention to detail
• Confidence working with data and managing information accurately
• Strong IT skills including PowerBI, Microsoft Excel, Word and other reporting tools
• Ability to analyse information and produce meaningful reports
• Excellent communication and relationship-building skills

• Proactive approach, working independently and as part of a team
• Commitment to a high standard of customer service and support

• HND in Business Administration or a related discipline
• Previous experience in an administrative or support role
• Experience of analysing data and producing reports
• Business Analyst experience