Billing and Collections Specialist,Europe Job Greenock area,Scotland UK,Finance & Banking

Billing and Collections Specialist, Europe

Important: This role is remote and open to candidates based in:
United Kingdom, and Spain.

Summary

Reports directly to Financial Controller, Europe; prepares and handles all accounts receivables on a day-to-day basis. This includes customer invoicing, collections, customer vendor systems, and other receivables as needed. This role is responsible for managing all receivables in a professional, accurate, and detail-oriented fashion. Additionally, this role will be counted on to provide recommendations for process improvements and potential software implementations.

Scope & Responsibilities

Manage all day-to-day billing for finance department (60%)

Invoice all enterprise clients in a timely fashion after completion of courses

Finalize invoices for all public programs & reconcile attendance

Invoice IP licenses and active license fees as needed

Invoice global partners as needed

Process cash receipts, handle deposits, and applying receipts to accounts.

Maintain consistent process for collections (20%)

Perform collections on regular basis

Track days sales outstanding (DSO) and reduce overall DSO

Perform collections updates and report progress with finance team including US Market Controller, Global Corporate Controller, and CFO

Monitor total balance outstanding > 30 days to minimize lagging payments

Prepare and distribute monthly global accounts receivable report

Manage customer vendor systems for prompt payment of invoices

Enroll in customer vendor systems as needed

Enter invoices into customer vendor systems

Update company information in systems as needed

Maintain SOP's for each vendor system

Other Responsibilities (5%)

Communicate banking changes with customers if needed

Day-to-day operations of billing and interconnected systems (Salesforce, BC, PSA, Magento)

Apply customer payments to outstanding invoices

Assist in ad hoc projects as needed

Assist with month-end close

Audit requests

Requirements

Competencies, Skills & Qualifications

Financial acumen
- Interprets and applies understanding of key financial indicators to make better business decisions

Balances stakeholders
- Anticipates and balances the needs of multiple stakeholders.

Being resilient - rebounds from setbacks and adversity when facing difficult situations.

Plans and aligns - plans and prioritises work to meet commitments aligned with organizational goals.

Drives results - consistently achieves results even under tough circumstances.

Optimises work processes - reviews and implements the most effective and efficient processes to get work done, with a focus on continuous improvement.

Builds network - effectively builds formal and informal relationship networks inside and outside or the business.

Collaborates - builds partnerships and works collaboratively with others to meet shared objectives.

Technical/Functional Skills

Confident use of MSOffice and experience of using a finance system ideally Xero

Comfortable working with data, and produces high quality accurate work

Experience in using Salesforce

Proven ability to work with customers in varying scenarios

Qualifications

3 years' experience working with customers on invoicing and payments

Basic understanding of bookkeeping and revenue recognition rules

Additional Preferences

Understanding of customer vendor systems

Knowledge of Prosci Change Management offerings a plus

Additional Data

Position reports to:
Financial Controller, Europe

Job Band:
Support

Job level:
Level 2 (Analyst)

Supervisory Responsibilities:

None

Key Stakeholders:
Finance, Growth, Legal

Work location:

Either fully remote or hybrid (if preferred), if based within commuting distance of a Prosci Europe office location

Travel expectations:
Minimal, occasional European travel to attend team meetings

Seniority level

Associate

Employment type

Full-time

Job function

Finance

Industries

Technology, Information and Internet

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