Field Service Engineer

Overview

Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise. The opportunity is based in Scotland (Central Belt). Our mission is to create a smarter energy future and we are relentless in tackling the central challenge of our age – the energy transition.

The scale of the challenge means we must continually grow our team, bring in new ideas and approaches, and be ready to push boundaries. At every level, we look for bold, ambitious, bright, and collaborative people who share our commitment to making a difference.

We have a fantastic opportunity for a Field Service Engineer to join our Servicing and Heat Supply Scotland team to undertake general maintenance, installation, commissioning, and repair works on biomass heating systems, other heating plant and associated equipment.

• Undertaking planned maintenance works in a thorough manner, following service task schedules where available.
• Undertaking reactive maintenance/call-outs and the swift and effective resolution of heating faults.
• Promptly and comprehensively completing the appropriate planned and reactive maintenance reports in the required format and using the online system, providing sufficient feedback and information that can be presented to the client.
• Taking and logging photographs to the report, including before and after photos for planned services and photos identifying any issues relating to reactive maintenance visits.
• Identifying any parts which may require replacement and including as much detail as possible in the report to enable parts to be ordered.
• Endeavouring to contact the client during the planned or reactive maintenance visit, updating on works undertaken, engaging the client, and providing helpful and friendly feedback.
• Escalating any serious issues or Health and Safety/compliance concerns to the Service Manager.
• Assisting the Service Manager with any technical queries and support.
• Undertaking all tasks according to Health and Safety requirements and wearing correct PPE. Completing risk assessments and method statements for specific tasks as required.
• Undertaking installation, surveying and repair works as required.

• A mechanical, electrical or electronic background.
• An engineering qualification (C&G, HNC, NVQ or similar).
• Full clean driving licence.
• Excellent customer service skills.
• Good team worker.
• Understanding of health and safety procedures and statutory compliance.
• Proficient with paperwork and good IT skills; for completion of service reports, H&S reports, timesheets.
• High attention to detail and commitment to quality.
• Flexible approach, with the willingness to undertake varied tasks and travel to different sites.
• Reliable, self‑motivated, and able to work independently or as part of a team.

• Experience of biomass systems.
• Proven experience of working on call.

• 26 days annual leave entitlement plus 8 days for public holidays.
• Life insurance.
• Employer pension contribution.
• Healthcare cash plan.
• Access to advice, counselling, and support.
• Access to GP services.
• Wellbeing tools and resources.
• Shopping and lifestyle discounts.
• Discounted gym membership.

• Mainly situated in and around the Central Belt; travel throughout Scotland/UK may be required.
• Normal working hours are between 8:00 am and 5:00 pm, though the nature of the role will result in overtime work as and when required, and periods of on‑call on a rota.
• On‑call will be required after an appropriate period (usually after 6 months).
• Competitive salary to be discussed at interview.
• Hours of work: 40 hours per week plus overtime.
• Contract type: permanent.

In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.

AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long‑term health condition during the application or onboarding process, please contact us at  We’re here to support your journey.