Pension Administration Manager
Job in
Greenock, Inverclyde, PA16, Scotland, UK
Listed on 2026-08-15
Listing for:
IPS Group
Full Time
position Listed on 2026-08-15
Job specializations:
-
Management
Business Administration, Administrative Management, Risk Manager/Analyst, Change Management
Job Description & How to Apply Below
The Role Oversee end-to-end scheme administration (CDC, Superfund, Annual Events) Manage complex casework, SLAs, KPIs and complaints Run daily contact-centre operations across all channels Analyse performance data and drive service improvements Lead and develop Team Leaders and wider admin teams Act as key contact for trustees, employers and advisers Ensure compliance, audit readiness and robust processes Support system improvements and workflow optimisation
What You’ll Bring Strong occupational pensions administration experience Knowledge of DB/DC schemes Proven leadership of multi-level teams Contact-centre management experience Confident stakeholder communicator Data-driven, organised and commercially aware
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