Assistant Porter Manager B4

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

This role aims to provide a high-quality portering service to the hospital, ensuring the safe and efficient transport of patients, materials, equipment, stores, and other resources between wards, departments, and associated hospital areas. The post holder is responsible for managing and developing portering services, ensuring high standards of service delivery, compliance, staff management, and operational performance.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case‑by‑case basis following interview and during the pre‑employment verification process. Applicants must state their current right to work in their application.

• Permanent, Full‑time
• Shift pattern - 36 hours, Monday to Friday
• Base location - Inverclyde Royal Hospital

• Manage departmental budgets, staffing costs, and overtime.
• Monitor stock levels and control spending.
• Ensure quality, health & safety, and infection control standards are met.
• Investigate complaints and resolve operational issues.
• Review risk assessments and standard operating procedures.
• Manage staff performance, absence, discipline, and development.
• Lead recruitment and workforce planning activities.
• Ensure compliance with NHS policies and procedures.
• Maintain effective communication with staff and service users.
• Plan and implement service improvements and new developments.
• Undertake additional duties and projects as required.

• Relevant facilities qualification (e.g., City & Guilds, HND, or equivalent).
• Practical operational experience.
• Strong communication, organisational, and administrative skills.
• Financial and budget management knowledge.
• IT skills, including reports, spreadsheets, and email systems.
• Knowledge of NHS policies, health & safety, infection control, and risk management.
• Commitment to staff training, development, and continuous improvement.
• Flexible and adaptable approach to work.

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom‑based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

If you would like to find out more, we would love to hear from you.

Cornelia Ferguson, Site Facilities Manager
cornelia.fergusont

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible.