Account Manager - Scotland

Overview

Our client is a dynamic direct marketing company specialising in campaign strategy and execution. They work with a wide variety of clients to provide exciting, highly targeted and effective communications.

An opening has arisen within their account management team. The role is for an account manager with a flair for client communication and an understanding of consumer behaviour. The role will involve providing high‑level, proactive, helpful and value‑added client service and account management across all relevant creative, print, production, and postage services.

• Manage several accounts and act as the face of the company to many clients.
• Prepare client quotes and invoices, check supplier quotes, prepare purchase orders and ensure profitability of each job.
• Brief external suppliers on artwork, data, print and fulfilment and postage requirements.
• Check all information thoroughly and proofread accurately.
• Suggest new formats and provide feedback on suggestions for improvements to clients and the Client Services team.
• Manage and coordinate the delivery of existing client direct marketing activity to the agreed budget and timescales.
• Develop and maintain long‑term relationships with accounts, clients and suppliers.
• Be ready to roll up your sleeves and stay hands‑on.

• Strong communication and interpersonal skills with the ability to build relationships at all organizational levels.
• Organised and able to prioritise workload.
• Proactive and self‑motivated.
• Excellent written and verbal communication skills.
• Strong numeracy skills and the ability to understand data and briefs.
• Good natured and considerate.
• Ability to actively participate in brainstorms and to accurately record ideas generated.
• Good use and knowledge of Outlook, Word, Excel and PowerPoint.