Operations Project Specialist

Operations Project Specialist

Join to apply for the Operations Project Specialist role at Marsh McLennan Agency

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Operations Project Specialist at MMA.

As our Project Specialist on the Operations team, you will play a critical role in ensuring operational excellence as well as being a liaison for corporate support teams. You will achieve this by providing ongoing systems support for CSR
24, Indio, the current agency management system, and any other regional tools used by account managers. You will manage and update electronic documentation processes by monitoring carrier communications and key inboxes, administering regional IVANS accounts, and coordinating with internal and external teams to ensure accurate and timely document delivery. Support process improvements, acquisitions, and workflow updates to maintain operational efficiency and alignment with business objectives.

You will assist the Operations team members in identifying and addressing data cleanup requirements involving system conversions. Occasional travel required.

We’d love to meet you if your professional track record includes these skills:

• High school diploma required
• Property & Casualty license required (or ability to obtain with 90 days of start date)
• Advanced knowledge in Microsoft Office (Word, PowerPoint, Excel), Adobe and Acrobat required
• Experience in data management and systems integration

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelor’s degree preferred
• Previous experience in an operations or analyst role preferred
• Experience in the insurance industry is a plus
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well‑being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.