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Customer Service Sales & Strategy Manager
Job in
Greensboro, Guilford County, North Carolina, 27497, USA
Listed on 2026-10-17
Listing for:
Hired
Full Time
position Listed on 2026-10-17
Job specializations:
-
Business
Operations Management, Business Development, Corporate Strategy, Client Relationship Management
Job Description & How to Apply Below
- Job Title: Customer Service Sales & Strategy Manager
- Employment Type: Full-Time
Honda Aircraft Company, LLC is seeking a Sales and Strategy Manager in Greensboro, NC. Leading the Customer Service Division's strategy team, you will drive product and service portfolio growth, analyze operating costs, and enhance worldwide Honda Jet fleet reliability and customer satisfaction.
Key Responsibilities- Supervise the CS Sales and Strategy team, facilitating executive strategy sessions and business reviews.
- Develop financial analyses to lower aircraft operating costs and increase service plan profit margins.
- Manage customer service sales functions and align with corporate aircraft sales leadership.
- Oversee the CS Governance process tracking financial performance, throughput, and customer satisfaction.
- Optimize business levers across global service center footprints, supplier partnerships, and resources.
Skills & Qualifications
- Bachelor’s degree in Business, Aviation Management, Finance, or related field.
- 10+ years of experience in business governance, corporate strategy, or aviation customer service leadership.
- In-depth understanding of business aviation operations, service programs, and fleet reliability.
- Proven track record managing teams, facilitating executive strategic forums, and leading complex initiatives.
- Proficiency in Excel financial modeling, PowerPoint, and process mapping tools (Visio).
- Manager Lease Car Program (no-cost vehicle, insurance, and maintenance covered).
- Industry-leading healthcare benefits (Medical, Dental, Vision, Rx).
- 401(k) retirement savings plan with employer matching.
- Paid vacation, corporate holidays, and aerospace leadership development programs.
Honda Aircraft Company is an Equal Opportunity Employer.
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