Assistant Director of Employer Relations-Operations

Assistant Director of Employer Relations-Operations reports to the Associate Director of Career Services and Employer Relations and supports a seamless recruitment experience for external employers by coordinating assigned employer-relations operations, services, projects, events, and programs. The position promotes efficient processes, high-quality customer service, accurate information management, and the successful implementation of approved employer‑engagement initiatives. The Assistant Director coordinates employer programming, approved outreach activities, and operational logistics for major recruitment events, including career fairs.

Responsibilities include advising employers on established recruitment practices and available services, monitoring employer payment status in coordination with designated administrative staff, maintaining employer and event data, and preparing operational and assessment reports. Working under the direction of the Associate Director, the Assistant Director supports the planning and execution of major Career Services events and programs, including logistics, vendor coordination, event staffing, customer service, and on‑site operations.

The position tracks assigned event and program budgets, maintains supporting financial records, and provides timely updates to the Associate Director regarding operational and resource needs. This position requires strong interpersonal, communication, organizational, and project‑management skills; proficiency in information and data management; and the ability to manage multiple priorities, apply established procedures, work independently, and resolve routine operational issues effectively. Other related duties may be assigned consistent with the scope and responsibilities of the position.

The Office of Career Services (OCS) provides innovative, comprehensive, and progressive interdisciplinary programs, services, and resources to assist the University's 15,000+ undergraduate and graduate students and recent alumni in launching their careers. Career Services is customer-focused and centralizes the functions of career development/counseling, full-time employment, on-campus student employment, summer internships, cooperative education, and part-time employment. The OCS brings 1200+ employers to campus and shares more than 15,000 position announcements yearly.

Individuals formally enrolled in a degree‑granting program at the University, or alumni, are eligible to use the facilities, programs, and services.

Minimum Degree and Experience Qualifications

• Bachelor's degree in business administration, higher education, student affairs, human resources, communications, marketing, event management, project management, or a related field, and at least four years of progressively responsible professional experience in career services, employer relations, recruiting, higher education, event operations, project management, or a related area.

Candidates must also demonstrate:

• Experience coordinating multiple projects, programs, or large-scale events, including logistics, scheduling, vendor coordination, and on-site execution.
• Strong organizational and project-management skills, with the ability to manage competing priorities and meet established deadlines.
• Experience providing customer service and communicating effectively with employers, vendors, students, university personnel, and other stakeholders.
• Experience maintaining records, preparing reports, and working with databases, customer relationship management systems, or career-services technology.
• Working knowledge of budget tracking, payment processing, purchasing, deposits,…