BILINGUAL Customer Service Representative - Greensboro
Listed on 2026-01-14
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
BILINGUAL Customer Service Representative - Greensboro
Join to apply for the BILINGUAL Customer Service Representative - Greensboro role at Saf-Gard Safety Shoe Company.
Wow - are we experiencing some awesome growth! As a result, we are looking for an EXCEPTIONAL Bilingual Customer Service Rep! Please note, you MUST be Bilingual (Spanish) to be considered a valid applicant. Do you enjoy working with the public? Then please contact us! Saf-Gard and SR Max are excited for this year - we are expanding our Customer Care Team and looking for qualified candidates to join our customer‑centric organization.
Scheduled Hours
Monday
- Friday 10:30am - 8pm (In office) (off one day)
Saturday 8am-2pm or 2pm-8pm (hybrid)
We do ask that all of our new customer service reps also be available to work "traditional" hours as well. But, the primary schedule is listed above.
Responsibilities- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Bilingual required (Spanish)
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Excellent ability to work on your own and with a group with extreme responsibility
If you are looking for a fun, fast‑paced, team environment, then SR Max may be the company for you! We offer competitive base pay and paid benefits for eligible employees.
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