Customer Solutions Team Lead

A leading furniture retailer in Greensboro, North Carolina is looking for a Customer Solutions Supervisor to oversee case initiators handling customer inquiries. This role demands leadership skills, a customer-focused attitude, and a commitment to process improvement. Responsibilities include mentoring the team, ensuring effective case management, and maintaining high customer satisfaction levels. Qualifications include a high school diploma and 3-5 years of customer service experience, preferably in retail or furniture.

Employee benefits are offered, including medical insurance and 401(k) matching.
We are currently recruiting a Customer Solutions Team Lead for our team in Greensboro, NC, United States. Step into the Customer Solutions Team Lead role at Furniture land South, Inc in Greensboro, NC, United States and grow with us. Please review the full job details above before applying. If your experience matches this role, we encourage you to apply.