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Banking Support Specialist : Customer Care

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: First Bank (FBNC)
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Banking Support Specialist I: Customer Care

First Bank (FBNC) is seeking a Customer Support Specialist to provide efficient service to customers and branch personnel via inbound calls, email, secure messages, and chat, with a focus on first-call resolution for retail banking inquiries. The role covers Online Banking, Bankcard, Mobile Deposit and Bill Pay support, plus stop payments and transfers.

The ideal candidate is customer‑service oriented, a fast learner, able to handle confidential information in a fast-paced environment and to

We invite applications for the Banking Support Specialist I:
Customer Care position located in Greensboro, NC, United States.

The position is based in Greensboro, NC, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 36.000 - 48.000.

We aim to respond to suitable candidates as soon as possible.

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