Graduate Assistant Student Support, Outreach, and Assessment
Listed on 2025-12-31
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Education / Teaching
Education Administration, School Counselor
Requisition Number:
GA00768
Position Title:Graduate Assistant for Student Support, Outreach, and Assessment
Position Eclass:GF - Graduate Flat Pay
Position Summary:The term Graduate Assistant is the umbrella term that encompasses all types of GA appointments. Graduate Assistants are employed by the University to teach, conduct research, or assist with administrative duties in departments and non‑academic units. Every attempt is made to assign Graduate Assistants to positions that are directly related to the student’s field of study or that provide the opportunity to develop transferable, professional skills.
Graduate Assistantships are assigned in the department or unit and confirmed by the Graduate School.
Department/Office Mission:
OARS collaborates with UNCG’s diverse community to ensure that all aspects of campus life are accessible. This includes the removal of barriers to access whenever possible and implementation support for reasonable accommodations for students with disabilities. OARS provides the institution with resources, education, and direct services promoting equitable and inclusive access and inherent acknowledgment of disability as a part of diversity.
Job Description -Reporting:GA will report to Susan Wise, Assistant Director of OARS, who reports to Tina Vires, Director of OARS. We are part of the Division of Student Affairs.
Job Description- Job Duties and/or Responsibilities:
Student Support
- Work with offices across campus and community resources to meet the needs of students with disabilities, including mental health concerns, learning disabilities, autism, etc.
- Meet individually with students, actively listen to their concerns, and assist them in prioritizing and problem‑solving.
- Serve as a resource to students, faculty, staff, and others who may need assistance managing a wide range of questions and concerns.
- Respond appropriately to confidential matters and refer to other support resources as needed.
- Coach students on appropriate communication with faculty, staff, and other students.
- Assist with answering questions from faculty, staff, families, students, and the community.
- Provide outreach to students who have personal and/or academic concerns.
- Serve with other OARS members in a rotation schedule to assist walk‑in students.
- Cross‑train on assessing reasonable accommodations for students with disabilities.
- Assist in facilitating accommodated testing.
- Assist in the development and revision of OARS publications and manuals.
- Maintain and further develop OARS’ social media presence.
- Review and edit forms and webpage information.
- Plan, implement, and evaluate disabilities awareness and support programs.
- Assist in coordinating outreach initiatives for faculty, staff, and students of the UNCG community.
- Represent OARS at campus events such as the SOAR Expo, Rawkin’ Welcome Week, Homecoming, and other campus programs and events as needed.
- Present on various disability‑related topics, programs and services provided by OARS and other areas for classes, campus offices, and other groups upon request.
- Assist the Assistant Director (AD) in creating, maintaining, and updating the departmental assessment plan.
- Create and update surveys using Qualtrics, Microsoft and other tools to gather data.
- Assist the AD in gathering data, interpreting results, reporting findings, and creating action plans to assess and enhance the effectiveness of OARS’ programs and services.
The philosophy of OARS is that graduate students deserve challenge, support, supervision, resources, professional development opportunities, and mentoring. Graduate students should enjoy their work in the fast‑paced work environment, feel that they are an active part of the Office, and gain a well‑rounded professional experience in the field of disability services. The Graduate Assistant must be enrolled in at least six (6) credit hours per semester, fully admitted into a degree program (not provisional) and is responsible for working 20 hours per week at a minimum of 2 hours each day (Monday through Thursday) and a minimum…
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