Academic Success Coordinator

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

UNC Greensboro supports students with intellectual and developmental disabilities through a Comprehensive Transition and Postsecondary (CTP) program while enrolled in Integrative Community Studies, a four-year certificate that emphasizes autonomy & agency, life planning, and career development. Students completing requirements for graduation receive a certificate in Integrative Community Studies, awarded by the Office of the Provost at UNCG.

The Academic Success Coordinator is an instructor for core courses of the Integrative Community Studies (ICS) program of study. This position oversees services provided to students enrolled in the IC Program by working directly with students and their person-centered plans, and career-related experiences and requirements. This position will also informally supervise volunteers, interns, and PT temporary student employees who provide 1:1 support for students (generally in the 3rd and 4th years) of the Integrative Community Studies (ICS) Certificate Program.

• Master's in human services related field or a Bachelor's with minimum of 5 years of experience with individuals with intellectual and/or developmental disabilities.
• 2 years of experience in postsecondary education.

• Supervisory experience, Instructional experience, Experience or working knowledge of Person-Centered-Planning principles/processes.

• Supervises PT student employees, volunteers, and interns who work with UNCG IDD students enrolled in classes.
• Teaches core courses for the IC department. Responsible for oversight of classes for all 3rd and 4th year students. Will teach group classes and individual classes for 12-15 students.
• Implementation of career related programming:
  • Volunteer site coordination
  • Internship site coordination
  • Job search coordination
  • Career development related support to students
  • Building campus and community partnerships related to career opportunities for IC students.
• Participation in regular team meetings. Assist with departmental documentation and action plan development as needed.
• Emergency Management first line representative who will facilitate communication with campus partners and external partners. This position will be backed up by the Assistant Director.
• Coordination of services and supports:
  Oversight of student “Person Centered Plans” (PCP) collaboration with instructors around the creation of PCPs for a caseload of 12-15 students:
  • Support Services – Identify potential go-to people for various aspects of the action steps in each PCP (should range from natural support systems to paid support systems).
  • Assists with identifying campus and community resources and connecting to them.
  • Oversight and assistance with scheduling (support coordination).
• Responsible for maintaining accurate departmental records and providing guidance and coordination of support time for PT student employees, interns and volunteers.
• Provides family support focused on transition related areas through departmental & university programming. Communicate with families based on concerns that may arise.
• Ensures student satisfaction by handling student concerns, requests and complaints of a routine manner. Involve the Assistant Director, Associate Director, and or Director with non-routine or unresolved matters.
• Other duties as assigned.

• Resume/CV
• Cover Letter
• List of References