Coordinator Tutoring Services

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first‑generation and lower‑income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land‑grant Universities, UNCG is a community‑engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The Academic Achievement Center ( AAC ) is part of the Division of Student Success. The Academic Achievement Center cultivates the development of critical thinking skills and active learning through personal, collaborative exchanges between students, tutors, leaders, and staff. Our culture of learning is based on cognitive scaffolding that deepens the student’s knowledge of specific subject material and facilitates increased self‑awareness of how they learn in general.

Students discover the value of engaging actively in the learning process and develop the ability to adapt to the varying challenges of liberal arts coursework. Ultimately, students’ participation in sessions results in greater self-confidence, independence, and improved academic performance. The AAC provides tutoring, academic coaching, workshops on learning skills, and equitable testing environment through our University Proctoring Lab.

The Coordinator for Tutoring Services in the Academic Achievement Center ( AAC ) is responsible for overseeing the development, implementation, and evaluation of tutoring programs that support student success. This position oversees the recruitment and training of peer tutors, coordinates academic support initiatives in partnership with faculty for courses aligned with tutoring services, and collaborates closely with faculty, staff, and campus resources to address evolving student academic needs and advance equity in academic achievement.

• Bachelor’s degree in education, counseling, student affairs, or a related field.
• 1-year experience coordinating tutoring or academic support programs in a higher education setting.
• Strong organizational and administrative skills, including the ability to manage multiple tasks and meet deadlines.
• Proficiency with data management and reporting tools, such as Trac Cloud or similar data management platforms.
• Excellent interpersonal, verbal, and written communication skills to effectively interact with students, faculty, and staff.
• Familiarity with academic skill‑building strategies and best practices in tutoring and learning support.
• Understanding of the role of tutoring in student retention and success.
• Awareness of varying student needs and a commitment to providing effective, accessible academic support services.

• Master’s degree in education, counseling, student affairs, higher education administration, or a related field.
• More than 2 years of experience coordinating tutoring or academic support programs in a higher education setting.

Recruitment Range Commensurate with education and experience

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