Imaging Service Engineer

Imaging Service Engineer I –
Jobs via Dice

Title: Imaging Service Engineer I

Location: Greensboro, NC (Onsite)

Duration: Full-Time

Tax Term: W2

Sodexo is currently seeking a skilled and service‑focused Imaging Service Engineer I for our HTM team at Moses Cone Hospital in Greensboro, NC. The Imaging Service Engineer I will be responsible for providing preventative maintenance, troubleshooting, and repair of advanced imaging systems in a hospital environment, while ensuring a high level of customer service and equipment reliability.

• Install, maintain, calibrate, and repair complex diagnostic imaging equipment including but not limited to CT, C‑arm, portable X‑ray, and ultrasound systems.
• Utilize technical and customer service skills to assess and resolve imaging equipment issues efficiently.
• Collaborate with clinical staff and other healthcare professionals to identify and resolve equipment‑related issues.
• Document service activities and maintain accurate records within the department’s tracking systems.
• Participate in on‑call rotation schedule and provide emergency support as needed.

• Knowledge of diagnostic imaging systems.
• Demonstrated expertise in troubleshooting and resolving technical issues with imaging equipment.
• Proficiency with common test equipment, tools, and diagnostic software.
• Excellent communication, interpersonal, and time‑management skills.
• Experience working in a hospital or healthcare environment.
• Associate degree in Electronics, Biomedical Engineering, or related technical field preferred; military or OEM training a plus.

Inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, system, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology‑based problems.

• Inspect, maintain, repair and calibrate equipment and systems.
• Provides advanced support of equipment for direct patient care.
• Interacts on a routine basis with clinical health providers in the identification of technology‑based problems and solutions.
• Solves organization‑level customer service issues and complaints.
• Preparing required documentation and reports.
• Ensures regulatory compliance.
• Demonstrates a safety mindset.
• Financial responsibility for purchasing parts and service.

• Minimum Education Requirement – Associates Degree (or equivalent experience) in electronics, biomedical engineering, or other technical discipline contributing to proficiency of maintenance and repair of imaging equipment within a healthcare environment.
• Minimum Functional Experience – 3 years of experience within a healthcare setting with direct responsibility for the maintenance and repair of clinical devices and/or 1 year of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training.

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement.