Sr. Technical Account Specialist

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The Sr. Technical Account Specialist is the primary technical lead for Quick Service Restaurant (QSR) accounts, working closely with Corporate Account Managers (CAM), marketing, and cross‑functional teams. As the owner of the technical relationship, you will partner directly with customers to deliver technical expertise across all levels of their organization, driving innovation, improving customer operations, and enhancing food safety programs.

• Work closely with a cross‑functional team to drive business growth and sales.
• Provide technical expertise, support, and solutions to a specified set of customers through interaction with representatives at corporate, franchise, and individual store levels.
• Lead and coordinate value‑added, customer‑focused technical projects through lab work, analysis, field testing, material evaluation, and equipment performance testing.
• Apply knowledge of industry trends, best practices, regulatory requirements, and standards to make cleaning and sanitation procedural recommendations that significantly impact customer operations.
• Create technical documents including training manuals, troubleshooting guides, SOPs, and customized cleaning procedures; and may lead the development and delivery of education and training for customers.
• Assist in the launch of new products in conjunction with RD&E colleagues, marketing, and sales teams.
• Communicate customer‑generated insights to sales, marketing, and RD&E to provide input on profitable application of ideas, fostering new product concepts and technical platforms.

• BS in Chemistry, Biology, Chemical Engineering, Bioscience, or a related technical discipline.
• BS degree and 2 years of experience or an advanced degree and 1 year of related experience.
• Ability to travel up to 25%.
• Immigration sponsorship is not offered for this role.

• Financial or business experience is helpful but not required.
• 2+ years professional experience in a customer‑facing technical role.
• Strong teamwork and project management skills.
• Data science and analytical skills are beneficial.
• Strong interpersonal communication skills, including technical writing abilities.
• Experience providing hands‑on troubleshooting assistance with product and equipment issues at both corporate and individual store levels.

The pay range for this position is $83,600.00 – $. Compensation is determined by experience, education, training, and geography. We comply with all minimum wage and overtime laws.

Ecolab strives to provide comprehensive, market‑competitive benefits to meet the needs of associates and their families. For a full benefits overview, view our benefits portal.

• Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
• Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested and approved by Ecolab.

Ecolab will provide reasonable accommodations—including a qualified sign language interpreter or other assistance—with our application process upon request, in compliance with applicable laws.

At Ecolab, we believe the best teams are inclusive. We are dedicated to creating a workplace where every associate can grow and achieve their best, inviting fair and equal treatment for all employees and applicants.

Mid‑Senior Level

Full‑time

Engineering and Information Technology

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