Telecom Infrastructure Engineer

Position Number

002951

Functional Title

Telecom Infrastructure Engineer

Position Type

Staff

Position Eclass

EP - EHRA 12 mo leave earning

University Information

Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No.

1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary

Purpose of the Organizational Unit

The ITS Enterprise Technology Infrastructure team manages the organization’s network, communication systems, IT facilities, research infrastructure, enterprise systems, and data infrastructure to ensure robust, secure, and high-performance IT operations. This department supports critical technological functions across the enterprise, enabling seamless connectivity, advanced research capabilities, and efficient data management.

Position Summary

The primary purpose of this position is to architect, manage, and maintain high-performance/high-availability information transport systems infrastructure that supports enterprise technology services:

• Provides cabling/wiring services for UNCG’s Layer 1 network/communications infrastructure.
• Designs, manages, and installs Commscope and Corning cabling systems in accordance with University design guidelines and standards.
• Ensures the timely repair of UNCG’s inside cable plant and outside cable plant.
• Collaborates with other ITS teams, the UNCG Facilities department, Designers, and Contractors to ensure UNCG’s structured cabling systems are properly designed, built, and protected during construction and renovation projects.

Minimum Qualifications

• Mid-career with Master’s and 1-2 yrs experience; or Bachelor’s and 2-4 yrs experience; or equivalent education/experience.

Recruitment Range

Salary commensurate with experience

Org #-Department

Info Technology Services - 23101

Job Open Date

12/19/2025

For Best Consideration Date

01/05/2026

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

Number Of Months per Year

12

FLSA

Exempt

Percentage Of Time

20

Key Responsibility

Fiber Infrastructure

Essential Tasks

• Provide operational oversight and manage the campus fiber optic infrastructure, including duct bank, fiber optic backbone, and building tie-ins.
• Maintain records of fiber infrastructure, including allocations and usage.
• Respond to calls on the UNCG Fiber Identification Line and provide emergency response to fiber violations.
• Maintain and manage agreements with UNCG departments and external entities, as appropriate, to provide request fulfillment, emergency break/fix, and outside plant locate services.

Percentage Of Time

20

Key Responsibility

Network Wiring

Essential Tasks

• Manage the University’s inside cable plant, providing operational oversight in the implementation and management of Layer 1 communications infrastructure for data center, building distribution, and telecom facilities that enable network connectivity.
• Design, develop, and document processes and procedures required to operate and maintain network wiring, including horizontal and vertical cabling.
• Design and manage University telecommunications standards and ensure publication as needed.

Percentage Of Time

20

Key Responsibility

Request Fulfillment

Essential Tasks

• Lead and manage request fulfillment for moves, adds, and changes to Layer 1 communications infrastructure.
• Manage the customer quote development and delivery process, providing scope of work, budgetary estimates…