Cloud Cyber Incident Response Manager Booz Allen Hamilton · Greensboro, NC · On-site

Serve as a member of the cloud cyber incident response leadership team, responsible for the strategic direction, operational performance, client delivery, and continued growth of multiple incident response teams. Oversee complex digital forensic investigations and cybersecurity incident response e nga gements across cloud environments, ensuring investigations are conducted effectively, consistently, and in alignment with client, legal, regulatory, and business requirements. Serve as a senior advisor during high-severity incidents and communicate with client executives, legal counsel, cyber insurance carriers, regulators, and other key stakeholders.

Lead and develop team leads and senior personnel, including responsibility for career management, employee development, performance management, and disciplinary actions. Promote a culture of accountability, collaboration, technical excellence, and strong client service. Maintain and strengthen relationships with breach counsel, law firm s, and corporate clients. Support new business opportunities, help expand existing relationships, and contribute to the continued growth of the DFIR practice.

Oversee the performance and operations of incident response teams, including team leads and senior technical personnel. Establish and maintain DFIR policies , standards, procedures, investigative met hodologies, and documentation requirements. Provide senior-level oversight for high-severity cybersecurity incidents and complex forensic investigations. Serve as the senior escalation point for major incidents, sensitive matters, client concerns, and investigative decisions. Review significant findings, investigative reports, executive briefings, timelines, and client deliverables.

Communicate material findings, risks, limitations, and recommendations to executive, legal, technical, and non-technical audiences. Provide career management, employee development, performance feedback, and professional coaching. Address performance and conduct concerns, including corrective and disciplinary actions in coordination with Human Resources and senior leadership. Contribute to revenue, pipeline, account growth, and broader practice development objectives. Collaborate with legal, Human Resources, privacy, compliance, and risk teams during sensitive investigations.

Ensure investigative activities comply with applicable legal, privacy, contractual, and regulatory requirements. Identify opportunities to improve investigative processes, automation, service offerings, and technical capabilities. Represent the organization at client meetings, industry events, conferences, and other market-facing activities. Due to the nature of work performed within this facility, U.S. citizen ship is required .

• 7+ years of experience in digital forensics, incident response, cybersecurity investigations, or cyber risk
• 3+ years of experience leading incident response teams, forensic investigation teams, or cybersecurity functions
• Experience managing multiple teams, senior technical personnel, or a geographically distributed workforce, and leading complex cybersecurity incidents involving executive, legal, insurance, or regulatory stakeholders
• Experience serving as a senior advisor during significant cyber incidents such as ransomware, data breach, or business email compromise
• Experience with employee development, career management, performance management, and disciplinary actions
• Experience developing and maintaining client relationships within the cyber insurance, legal, incident response, or cybersecurity markets, and investigating incidents in cloud platforms, including AWS, Azure, or GCP
• Knowledge of digital forensic met…