IT Support Team Lead: Tier 2 Escalation & Enablement
Listed on 2026-10-15
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IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Koury Corporation is seeking an IT Support Lead to act as the Tier 2 hands-on technician and escalation point for our headquarters and local hotel properties. You will write practical, step-by-step guides, coach frontline staff, and ensure issues are resolved with clear root causes identified.
The role requires 3–5+ years IT support experience, strong Windows 10/11, Microsoft 365, and Active Directory skills, plus familiarity with PMS/POS systems.
Are you ready to take on the IT Support Team Lead:
Tier 2 Escalation & Enablement role at Koury Corporation?
The position is based in Greensboro, NC, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 70.000 - 95.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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