Lead Consultant; Product​/Domain

Requisition
178668
-Posted
10/15/2026

PRAGATI

Job Description

Senior Solution Engineer – SAP Logistics & Enterprise Applications

Location:

Greensboro, NC / Hybrid

Department:
Digital & IT Operations

We are seeking an experienced Senior Solution Engineer with deep expertise in SAP ecosystems, logistics platforms, transportation systems, and enterprise application support. The ideal candidate will serve as a trusted technology partner to business stakeholders, driving the design, delivery, support, and continuous improvement of critical business applications supporting logistics, supply chain, transportation, shipping, and customer operations.

This role requires a seasoned professional capable of bridging business and technology teams, leading complex problem-solving efforts, supporting SAP-integrated environments, and ensuring operational stability across mission‑critical enterprise applications.

• Collaborate with business stakeholders, product owners, operations teams, vendors, and technical teams to identify business needs and deliver effective technology solutions.
• Analyze business requirements and translate them into scalable technical solutions.
• Lead solution design discussions and provide recommendations for application enhancements and new capabilities.
• Serve as a subject matter expert for logistics, transportation, fulfillment, and SAP-integrated business processes.
• Drive solution ownership throughout the application lifecycle.

• Provide advanced support for enterprise applications supporting logistics, transportation, warehouse operations, shipping, taxation, and supply chain processes.
• Lead troubleshooting efforts for critical production incidents and service disruptions.
• Perform root cause analysis and implement permanent corrective actions.
• Collaborate with cross-functional teams to maintain system availability, reliability, and performance.
• Support service management processes including incident, problem, and change management.

• Support SAP ERP, SAP SCM, SAP CRM, SAP BW, and SAP HANA environments and their integrations with external systems.
• Manage system interfaces, middleware solutions, messaging platforms, and data integrations.
• Coordinate with SAP Basis, Infrastructure, Development, and Functional teams on upgrades, patches, and technical initiatives.
• Support transport management, release deployments, testing, and production readiness activities.

• Identify opportunities for process automation and operational improvements.
• Lead application upgrades, platform migrations, and technology refresh initiatives.
• Participate in disaster recovery planning, testing, and business continuity initiatives.
• Drive performance optimization efforts across applications and integrations.
• Establish and maintain operational documentation and support procedures.

• Provide technical leadership and mentoring to support and engineering teams.
• Facilitate knowledge sharing and skill development activities.
• Coordinate activities among global support teams and external vendors.
• Lead technical discussions and communicate effectively with both technical and non-technical audiences.

• Computer Science, Engineering, or equivalent experience.
• 12+ years of IT experience supporting enterprise business applications.
• 8+ years of experience working within SAP landscapes.
• Experience supporting logistics, supply chain, transportation, or warehouse management business processes.
• Experience leading production support, incident management, and problem resolution activities.
• Proven experience with enterprise application integrations and middleware technologies.

• SAP Solution Manager
• SAP Basis concepts and architecture
• Oracle Database
• Microsoft SQL Server
• IBM MQ or similar messaging technologies
• Linux and Windows Server environments
• Application monitoring and performance tuning
• Release and change management processes

• Order-to-Cash processes
• Billing and pricing
• Transportation and shipping operations
• Warehousing and fulfillment
• Supply chain processes
• Enterprise systems integration
• Service management best practices

• SAP technical certifications.
• Experience with transportation management, shipping, or freight platforms.
• Experience supporting third-party…