IT Applications Engineer V, LMS

Tech Summary    The Learning Technology team supports the development, delivery, and continuous improvement of Learning management platforms ( Learning Management System (LMS) : , Learning Experience Platform (LXP), Learning Record Store (LRS), Virtual Learning Environment (VLE  and technologies that enable workforce education and training. Working closely with learning, technology, business, and vendor partners, the team provides Implementation support, technical support, system enhancements, reporting, and operational services that help ensure an effective learning experience across the organization.
This position plays a key role in the design, development, implementation, and support of learning technology solutions, LMS, LXP, LRS, VLE SharePoint-based tools, automation capabilities, reporting processes, data integrations, and learning content delivery. The role collaborates with cross-functional stakeholders to troubleshoot technical issues, support system performance, identify process improvement opportunities, and drive operational efficiencies. In addition, the position provides technical leadership through knowledge sharing, mentoring, and participation in continuous improvement initiatives that support reliable and scalable learning technology services.

Job Summary:

This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed.

Essential Responsibilities:

Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate;

monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas;

and adapting to and learning from change, difficulties, and feedback.
As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions.
Provides insight into recommendations for technical solutions that meet design and functional needs.
Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications.
Serves as an expert for innovative technical solutions that meet design and functional needs.
Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions.
Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders.
Recommends complex technical solutions that meet design and…