Regional Business Office Manager

Greensboro, North Carolina

Full-Time | Travel Required to Nearby Facilities

We are currently seeking a highly EXPERIENCED and driven Regional Business Office Manager to support our skilled nursing and long-term care facilities in and around Greensboro, NC. This position plays a key role in ensuring financial health, operational excellence, and regulatory compliance across multiple sites.

As a Regional Business Office Manager, you will oversee the day-to-day operations of Business Office Managers at multiple SNFs within and around the Greensboro region. You’ll work collaboratively with facility administrators, billing teams, and corporate leadership to drive timely collections, clean billing, and accurate resident account management.

• Directly support and supervise facility-level Business Office Managers
• Ensure timely and accurate billing, collections, and cash posting
• Oversee payer mix:
  Medicare, Medicaid (NC), Managed Care, and private pay
• Train staff on billing systems, census management, and revenue cycle best practices
• Analyze accounts receivable trends and address aging balances
• Conduct audits and ensure compliance with state, federal, and company policies
• Report financial data to senior leadership and recommend improvements
• Regularly travel to SNFs in the Greensboro and surrounding area

• 3+ years of experience in SNF/LTC business office operations a must
• At least 1 year in a regional or multi-site leadership role in a SNF/ LTC setting
• Strong knowledge of North Carolina Medicaid, Medicare, and managed care billing
• Proficiency with Point Click Care  or other LTC billing platforms
• Excellent leadership, communication, and time management skills
• Ability to travel between local facilities on a weekly basis

• Competitive salary with performance-based incentives
• Full benefits package (medical, dental, vision, 401(k), PTO)
• Supportive team culture with growth opportunities
• Chance to make a regional impact in post-acute care operations