Community Assistant

Overview

Job Title: Community Assistant

Position Type: Part-time / Hourly

Location: West Vue Apartments Greensboro

Company: Hyperion Residential Group, LLC

Compensation:

Hyperion Residential Group is seeking friendly, dependable, and motivated Community Assistants to support the leasing and resident services team at a multifamily or student housing community. This role is ideal for students or individuals looking to gain hands-on experience in property management, customer service, and sales while working flexible hours. Community Assistants serve as ambassadors for the community, providing excellent service to residents and prospective residents alike.

• Greet and assist residents and prospective residents in a courteous, professional manner.
• Conduct property tours, highlight community features, and promote leasing opportunities to prospects.
• Answer phones, respond to emails, and assist with general office tasks such as filing, data entry, and record keeping.
• Assist in planning, promoting, and hosting resident events and community activities.
• Perform routine property walks to ensure the community maintains excellent curb appeal, cleanliness, and safety.
• Support the leasing team by preparing marketing materials, posting advertisements, and engaging on social media.
• Help with move-in/move-out processes and prepare welcome packets for new residents.
• Report maintenance issues and ensure service requests are promptly addressed.
• Other duties as assigned by the Property Manager or Leasing Manager.

• Strong interpersonal and communication skills.
• Positive, outgoing, and customer-service oriented attitude.
• Ability to work independently and as part of a team.
• Must be reliable and punctual.
• Basic computer skills; experience with property management software (e.g., Entrata, Yardi) is a plus.
• High school diploma or equivalent required; current enrollment in college/university preferred (especially for student housing).
• Flexibility to work evenings and weekends as needed.
• Competitive hourly pay.
• Opportunities for career growth and advancement.
• Hands-on experience in property management, customer service, and leasing.
• Employee recognition programs and team-building activities.