Temporary Retail Operations Supervisor - ELEMENTS
Listed on 2026-10-24
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Retail
Operations Management, Retail Associate/ Customer Service, Merchandising, Customer Service Rep
Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Aff… No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
- Accrued Vacation and Sick Leave for Eligible Employees
- Community Service Leave
- Aetna – State Health Benefits of North Carolina
- NCFlex
- Vision, Dental, Flexible Spending Account, Life Insurance and more - 12 Paid Holidays
- Teachers and State Employees Retirement System (TSERS)
- Optional Supplemental Plans - 401k, 403b, 457b and 457
- Employee Assistance Program (EAP)
- Campus Recreation Center Discount
- University Bookstore Discount
- and more
Classification Information
Position/Classification Title Position/Classification Title Update Classification Type Classification Type SHRA Position required to work during periods of adverse weather or other emergencies:Preferred Years Experience, Skills, Training, Education Minimum Experience/Education
- High school diploma or equivalency or equivalent retail work experience.
- One-year of retail work experience.
- Excellent interpersonal and communication skills, strong planning and organizational skills with attention to detail and accuracy.
- Ability to supervise the work of others and willingness to work flexible schedule.
Ability to demonstrate strong leadership and supervisory skills.
Must possess excellent customer service skill.
Must be highly organized, self-motivated, and dependable.
Must have the ability to thrive in a fast-paced retail environment while maintaining attention to detail.
Must exhibit strong problem-solving skills and sound judgment.
Must be able to foster a positive team culture that emphasizes accountability, collaboration, and customer focus.
Must be able to demonstrate a commitment to operational excellence and continuous improvement.
Must possess basic computer skills and ability to operate POS system.
Preferred Experience /Education- Attainment of Associate’s degree or higher level of education or equivalent relevant experience.
- Five years of retail work experience including three years in a supervisor role.
Responsibilities include, but are not limited to:
- Supervising and directing the activities of student, temporary, and part-time employees.
- Providing day-to-day leadership, coaching, and guidance to staff to support operational excellence and customer satisfaction.
- Assisting with employee onboarding, training, scheduling, and performance feedback.
- Serving as the operational lead during assigned shifts and assisting with decision-making in the absence of management.
- Ensuring compliance with university policies, procedures, safety standards, and operational guidelines.
- Delivering exceptional customer service and resolving customer concerns in a professional and timely manner.
- Supporting sales growth through effective merchandising, product placement, and customer engagement.
- Assisting in the monitoring of store expenses and operational…
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