Product Specialist​/Inside Sales Representative

Join to apply for the Product Specialist/Inside Sales Representative role at CECO Environmental Corporation

At CECO Environmental, we’re a global leader in providing sustainable solutions for industrial air, water, and energy transition. Since 1966, we’ve been addressing the world’s most pressing environmental challenges. Our mission is to protect people, the environment, and industrial equipment, making a tangible impact across industries like renewable energy, semiconductor manufacturing, power generation, and water treatment. As a purpose-driven company, we foster a culture of innovation, collaboration, and integrity, ensuring that every project we undertake creates lasting positive change.

As part of the CECO Environmental family of brands,
KB Duct plays a critical role in delivering specialized air solutions that protect both people and the environment. By joining our team, you’ll contribute to our shared mission of protecting global industrial operations and shaping the future of environmental stewardship.

The Product Specialist, Inside Sales Representative, will support the overall development and growth initiatives for KB Duct’s operations and sales business segment with a focus on PO’s, Job entries, replacement and upgrade parts solutions.

• Maintain, develop and expand relationships with existing internal customers in each department.
• Assist internal departments to achieve and exceed bookings and revenue targets through coordinating shop, operations, and inside sales activities.
• Serve as a subject matter expert for KB Duct parts and services.
• Handle technical support questions from new and existing customers.
• Collaborate with Production, Engineering and Outside Sales on product applications and cross‑selling opportunities.
• Provide customer support via email and by phone.
• Consult with inside sales on current products and future projects.
• Enter jobs, PO’s and help and manage follow‑up activities.
• Coordinate the fulfilment of customer requirements (technical support, training, sales collateral, etc.).
• Partner with Inside Sales to provide best in class service to customers.
• Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers.
• Other job duties as assigned.

• 3-5 years in inside sales or customer service experience working with sales departments and production team.
• Experience in project lifecycle process for projects in manufacturing.
• Strong computer skills including Microsoft office.
• Experience with Sales Force is desired.

• Experience in duct work (duct installation, test equipment), or construction projects into industrial markets highly preferred.
• Technical background with the basic understanding of duct work, air handling, and filtration, purification, and HVAC system design preferred.
• Systems Integration with a focus on process analytics would be helpful.

• 5% Travel Required.

• Typing, sitting, standing, walking.
• Office environment; constant mental and/or visual attention; the flow of work requires focused, detailed attention while working at a computer monitor.
• The job is typically performed under comfortable working conditions; any disagreeable elements are generally absent during normal performance of the job.
• Compliance with company attendance standard. Work hours may vary during peak production cycles.

We provide a variety of medical insurance plans, with dental and vision coverage, Employee 401(k), tuition reimbursement, and much more.

CECO Environmental is a leading environmentally focused, diversified industrial company whose solutions protect people, the environment, and industrial equipment across the globe, serving a broad landscape of industrial air, industrial water and energy transition markets.

We serve these markets and our global customers through our key business segments:
Engineered Systems and Industrial Process Solutions.

CECO is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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• Mid‑Senior level

• Full‑time

• Sales and Business Development