Inbound Sales Representative

Overview

Inbound Sales Representative on our Community Solutions team at Spectrum, driving the conversion of potential leads into satisfied customers by promoting and selling Spectrum products. You will provide exceptional service and solutions, contributing to customer satisfaction and community outreach.

Join Spectrum and unlock your potential with competitive pay starting at $20/hour. Spectrum offers free and discounted services like internet, TV, and mobile while building a long and rewarding career.

Note:

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

• Enhance the customer experience with professionalism and courtesy.
• Sell Spectrum products and services, aiming to meet or exceed sales goals.
• Develop customer-centric solutions by assessing needs and highlighting product benefits.
• Act as a product consultant and retain customers by taking retention calls.
• Handle billing inquiries, resolve concerns, and maintain knowledge of campaigns and pricing.

Normal office environment.

• High school diploma or equivalent.

• 1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success.
• 1 year in customer service or call center experience.
• 6 months of sales experience or 3 months demonstrated sales success in a Spectrum position.

• Familiarity with billing systems.
• Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile.

• Strong verbal and written communication skills in English.
• Ability to apply effective sales techniques and achieve sales goals.
• Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales.
• Flexibility to work variable hours, including weekends, holidays and split days off.

Salary: $40,000 per year (as listed). Spectrum offers a comprehensive pay and benefits package supporting well-being.

Spectrum is an Equal Opportunity Employer, including for job seekers with disabilities and veterans. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws and local ordinances.

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand, including Spectrum Internet, TV, Mobile and Voice. We serve customers across 41 states and offer local news, programming and regional sports via Spectrum Networks and advertising solutions via Spectrum Reach.

Kernersville, NC
• Full-time

Note:

This posting may include multiple roles; if you’re interested in other roles, review the details in the job listing.