Parts Counter Specialist

Job Overview

Truck Pro is seeking a Parts Counter Specialist for Heavy-Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in person.

• Competitive Pay
• Day Shift; occasional Saturday, half day (8 am–12 pm) for store support
• Paid Training
• Employee Referral Bonus
• Medical, Dental and Vision
• 401(k) with company match
• Paid Time Off – no waiting period
• Paid Holidays
• Company culture grounded in customer service that values its people

• Assist with determining customer needs for heavy‑duty truck parts
• Suggest additional parts to meet those needs
• Assist customers with parts warranties
• Support outside sales Account Managers by processing sales
• Assist with parts transfers as needed
• Generate order tickets and pull parts from inventory
• Maintain inside sales skills and product knowledge for all Truck Pro parts and services

• 1–2 years’ experience in heavy‑duty truck parts
• Passion for customer service
• Strong desire for continuous learning in heavy‑duty parts
• Desire to work in a team environment
• Strong communication (verbal & written)
• Excellent organization and time management
• Valid driver’s license with good driving record
• Ability to lift up to 50 + lbs

• Role is physically active and may require lifting, picking, pulling, and stocking heavy‑duty truck parts that might exceed 50 + lbs with lift‑assist devices
• Stand for long periods on a variety of surfaces and operate a forklift
• Walk, bend, twist, step, stoop, reach, lift, push, and climb frequently
• Frequent computer use in daily activities

• Regular exposure to typical inside and outside environmental conditions, including, but not limited to dirt, dust, vibration, minimal chemical hazards, noise, and temperature variations
• Exposure to hazards or physical risks associated with a warehouse, vehicle services, and retail operations, requiring basic safety precautions

Truck Pro validates right to work using E‑Verify and will provide the SSA and, if necessary, DHS, with information from each new employee’s Form I‑9 to confirm work authorization.

“Truck Pro is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or genetic information, or any other characteristic protected by law.”