Alliance Partnership Manager
Listed on 2026-10-10
-
Sales
Business Development, Client Relationship Management -
Business
Business Development, Client Relationship Management
Benefits:
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Job Title:Alliance Partnership Manager Non-Exempt:
Pending HR/legal review Remote:
My Work Mode Department:
Revenue | Sales
Reports To:
Head of Revenue
Work Hours:
8:00 AM - 5:00 PM ET Travel:
As needed for partner meetings and events
About Muni Billing:
Muni Billing offers a flexible Electronic Bill Payment & Presentment-as-a-Service (EBPPaaS) for municipalities, HOAs, and property managers. We modernize billing operations through subscription and managed service models, supporting clients from implementation through ongoing support. Based in Greensboro, NC, we foster a collaborative, feedback-driven culture with competitive pay, full benefits, a 401(k) match, and a great work environment.
Role:
The Alliance Partnership Manager contributes to revenue growth by owning the strategy, development, activation, and growth of Muni Billing's partner ecosystem across Prop Tech, Gov Tech, multifamily, managed service operator (MSO), association, consultant, reseller, referral, and technology channels. This role turns external relationships into measurable partner-sourced pipeline, co-selling opportunities, market intelligence, and long-term strategic value.
The ideal candidate is a strategic, relationship-driven, commercially accountable partnership professional who can identify the right partners, define mutual value, build joint go-to-market plans, maintain disciplined CRM visibility, and use AI-enabled tools to improve partner research, enablement, communications, analysis, and workflow execution while retaining human ownership of commitments and relationship strategy.
The Alliance Partnership Manager contributes to the Muni Billing Value Proposition by:Expanding market reach by developing partnerships that produce qualified referrals, co-selling opportunities, and strategic access to target buyer communities.
Building an integrated ecosystem around Muni Billing through complementary Prop Tech, Gov Tech, property management, submetering, payments, financial, cost-recovery, and consulting relationships.
Translating partner and market insight into clear commercial opportunities, product feedback, enablement needs, and Voice of the Market intelligence.
Establishing Muni Billing as a trusted utility billing platform in multifamily and public-sector ecosystems through disciplined partnership execution and thought leadership.
Career Growth Opportunities:Muni Billing offers robust career growth options, including vertical growth within a specific domain of subject-matter expertise (SME) and career diversity across other Muni Billing disciplines.
Essential Functions:Develop and execute an ecosystem strategy for multifamily, MSO, Prop Tech, Gov Tech, associations, consultants, referrals, resellers, and technology partners.
Identify, qualify, prioritize, and recruit partners based on strategic fit, market access, solution complementarity, commercial potential, and ability to execute.
Own partnership development from initial outreach through discovery, mutual value definition, agreement, onboarding, enablement, activation, and ongoing growth.
Lead partnership discussions and coordinate NDA, agreement, commercial-term, and governance workflows with executive, Finance, Legal, Product, and Revenue stakeholders. Build joint business plans that define target markets, use cases, referral or co-sell motions, responsibilities, enablement, metrics, and review cadence.
Create and maintain partner profiles, stakeholder maps, account maps, activity records, opportunities, next steps, and attribution in Hub Spot CRM.
Collaborate with Account Executives and the Value Engineering Lead to convert partner introductions into well-qualified, supportable opportunities without duplicative discovery.
Collaborate with Marketing on co-marketing campaigns, partner communications, event strategy, webinars, case studies, and sales enablement.
Collaborate with Product and technical stakeholders on integration opportunities, partner requirements, product gaps, and enhancement requests while ensuring commitments align with confirmed product capabilities.
Use AI-enabled tools to support partner research, account mapping, enablement materials, meeting summaries, follow-up communications, nurture content, and co-sell activity updates.
Leverage AI-driven insights to identify ecosystem trends,…
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