Account Executive
Listed on 2026-10-20
-
Sales
Business Development, B2B Sales
About Muni Billing Muni Billing offers flexible Electronic Bill Payment & Presentment as a Service (EBPPaaS) for municipalities, HOAs, property managers, and organizations with complex billing operations. We modernize billing operations through subscription and managed service models, supporting clients from implementation through ongoing support. Based in Greensboro, NC, we foster a collaborative, feedback-driven culture with competitive pay, full benefits, a 401(k) match, and a strong work environment.
Benefits
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Dental insurance
Job Title: Account Executive
Non-Exempt: No
Remote: My Work Mode
Department: Sales
Reports To: Head of Revenue
Work Hours: 8:00 AM - 5:00 PM ET
About Muni Billing Muni Billing offers flexible Electronic Bill Payment & Presentment as a Service (EBPPaaS) for municipalities, HOAs, property managers, and organizations with complex billing operations. We modernize billing operations through subscription and managed service models, supporting clients from implementation through ongoing support. Based in Greensboro, NC, we foster a collaborative, feedback-driven culture with competitive pay, full benefits, a 401(k) match, and a strong work environment.
Role The Account Executive contributes to revenue growth by owning the full sales cycle from prospecting and discovery through solution alignment, negotiation, contract execution, and handoff. This role serves as a trusted advisor to prospective customers by understanding technical, operational, and business requirements and connecting those needs to supportable Muni Billing solutions.
The ideal candidate is a technically savvy, disciplined, AI-enabled seller who can apply a structured sales methodology, navigate complex buying committees, maintain accurate pipeline and forecasting discipline, and collaborate across teams to move qualified opportunities to close. AI is used to increase speed, quality, and insight throughout the sales process, while the Account Executive remains accountable for judgment, buyer trust, commercial commitments, pricing, negotiation, forecasting, and the accuracy of every customer-facing representation.
AI-Enabled Sales Expectations Muni Billing expects Account Executives to use AI as a practical sales productivity tool while maintaining strong human judgment and accountability. Use AI-enabled tools for account research, personalized outreach, meeting preparation, CRM update drafts, proposal support, follow-up, and initial value-model content.
AI Strategy Tools
- Use AI-driven insights to strengthen deal strategy, stakeholder planning, objection handling, risk identification, and next-step recommendations.
- Validate AI-generated proposals, ROI/value models, meeting summaries, requirements, and claims against customer data and confirmed Muni Billing capabilities before relying on or presenting them.
- Maintain human ownership of pricing, negotiated terms, commitments, forecast calls, contract positions, confidential information, and customer trust. No unverified AI-generated claim should be presented to a buyer.
Career Growth Opportunities Career paths may include Senior Account Executive, strategic or enterprise selling, revenue leadership, Value Engineering, Alliance Partnerships, or other Muni Billing disciplines based on performance and business needs.
Essential Functions
- Own the full sales cycle, including prospecting, qualification, discovery, stakeholder mapping, solution alignment, proposal development, negotiation, contract execution, and handoff.
- Apply a structured sales methodology such as MEDDICC, Challenger, or an approved equivalent to qualify opportunities, expose risk, build consensus, and advance deals.
- Lead discovery that identifies and quantifies buyer goals, pain points, decision criteria, decision process, procurement requirements, and success measures.
- Use AI-enabled tools and AI-driven insights for account research, personalized outreach, meeting preparation, CRM support, proposal drafting, deal strategy, objection handling, risk identification, and follow-up, while validating outputs before use.
- Translate technical, operational, and business requirements into effective, supportable Muni Billing solution recommendations in partnership with Solutions/Value Engineering and other internal resources.
- Develop and deliver clear demonstrations, presentations, proposals, business cases, and value narratives tailored to operational…
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