Specialist Meter Services; R301

The City of Greensboro Water Resources Department is seeking a dependable, technically minded, and customer-focused professional to join its Meter Services team. As a Meter Services Specialist, you will help ensure accurate water measurement and reliable service by reading, installing, troubleshooting, repairing, and maintaining residential, commercial, and industrial water meters. This hands-on role combines fieldwork, technical problem-solving, and customer service to support an essential service for the Greensboro community.

Hiring Salary Minimum: $44,00.00 - $50,286.00 Full Salary Range: $41,600.00 - $68,389.00 Annually

You can learn more about the benefits that the City of Greensboro offers by visiting HERE.

Wednesday
- Thursday; 8:00 am - 7:00 pm

The Water Resources Department provides safe, dependable drinking water and wastewater treatment while supporting meter reading, billing, and the maintenance of water and sewer infrastructure. The department plays a vital role in protecting public health and ensuring reliable water services for residents, businesses, and industries throughout Greensboro.

• Make a community impact:
  Help maintain accurate water measurement and dependable service for Greensboro customers.
• Work in the field:
  Enjoy a hands-on role serving an assigned area throughout the City.
• Develop technical expertise:
  Gain experience with water meters, communication devices, testing equipment, and electronic work order systems.
• Solve problems:
  Investigate meter issues, consumption concerns, leaks, and pressure-related problems.
• Build your skills:
  Develop knowledge of industry standards and meter maintenance practices while working alongside experienced team members.
• Support essential services:
  Help keep water services operating through routine maintenance, emergency repairs, and system response.
• This position is NON-EXEMPT under FLSA

As a Meter Services Specialist, you will work under the general guidance of a Crew Coordinator while operating an assigned vehicle in a designated City service area. You will read, investigate, install, repair, and maintain residential, commercial, and industrial water meters measuring 2 inches or less, and assist a Lead Meter Services Technician with larger meters. You will also maintain meter communication devices and coordinate with customers and City staff to resolve service concerns.

• Accurately read water meters and investigate discrepancies or unusual consumption patterns.
• Install, repair, test, and maintain residential, commercial, and industrial water meters measuring two inches and below.
• Assist a Lead Meter Services Technician with large-meter work as assigned.
• Maintain meter communication devices and troubleshoot related technical issues.
• Investigate customer concerns involving water consumption, meter readings, leaks, and water pressure.
• Communicate findings and service updates to customers, Billing, Customer Service, and supervisory staff, both in person and through the mobile work order system.
• Use manual and power tools to perform meter installations, repairs, testing, and maintenance.
• Learn and apply American Water Works Association (AWWA) standards for installing, testing, and repairing meters within 24 months.
• Learn and use electronic and computer systems to support meter reading, testing, troubleshooting, and work order documentation.
• Apply established Water Resources policies, procedures, safety precautions, and sound independent judgment.
• Work outdoors in varying weather conditions and terrain.
• Maintain readiness to respond to emergency repairs…