Social Worker-Protective Services – Children's Services/Against
Listed on 2026-01-12
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Social Work
Child Development/Support, Family Advocacy & Support Services -
Child Care/Nanny
Child Development/Support
Overview
The Guilford County Department of Social Services is seeking to hire Child Protective Services Social Workers to provide social work services to individuals who have been identified as victims or potential victims of abuse, neglect, exploitation and/or dependency as defined by North Carolina General Statutes. This individual shall provide services to families while making a thorough assessment of strengths and needs, safety and family support systems.
Work is supervised by a Social Work Supervisor who reports to the Social Work Program Manager.
This is advanced level social work involving the provision of direct and indirect casework to adults or children requiring protective services. Cases in these areas require an immediate response to a crisis for the client. Consequently, the social worker must be able to analyze the situation and determine an appropriate course of action in a short time span. There are, additionally, legally mandated time spans in which action must be taken in protective services investigation cases.
There may be occasions with the Social Worker will have to work after 5:00pm to meet the needs of the families.
Essential duties and responsibilities include, but are not limited to:
Child Protective Services
Employees may be assigned to one of the following areas:
Intake, Assessments, Placements, In-Home Services, Foster Home Licensing, etc.
- Responsible for ensuring safe, permanent, and nurturing families for children who are in DSS custody.
- Responsible for providing services to strengthen, preserve and/or reunite families by helping them to improve the conditions that caused Agency intervention.
- Responsible for ensuring appropriate temporary living arrangements for children in DSS custody and achieving an alternative safe, permanent home for children that cannot return home.
- Responsible for providing information to service providers, community partners and the court as deemed appropriate.
- Responsible for working collaboratively with parents, service providers, law enforcement, medical personnel, mental health professionals, court partners, etc.
- Responsible for helping children, whose parents are incapable of assuring continuing parental responsibilities, to become a part of a new family by finding an appropriate home for them.
- Responsible for recruiting of potential adoptive families and providing on-going services (supervision) to adoptive children and adoptive parents that will provide for their needs and protect the interests of all parties to an adoption.
- Responsible for providing intervention services to children determined to be in need of protection, with the goal of preventing out of home placement or if out of home placement cannot be prevented, provide the necessary services to affect an appropriate placement.
- Responsible for making prompt and thorough assessments when a report of abuse, neglect, or dependency is received by the department.
- Responsible for ascertaining the facts of the case, the extent of the abuse or neglect, and the risk of harm to juvenile/adult, in order to determine whether protective services should be provided, or the complaint filed as a petition.
- Responsible for following the procedures and guidelines as provided by the State of NC and the legal system.
- Responsible for the recruitment, training and retention of families interested in providing foster or adoptive homes for Guilford County children /adults needing temporary or permanent homes. Primary responsibilities include community education, training families in the foster and adoptive processes, licensing homes, and development of recruitment strategies.
- Other duties as assigned.
Knowledge, Skills, and Abilities
- Through knowledge of policy and procedure by citing the governing authority.
- Ability to deal with families and the public who may not agree with the law, rules or policy of the process.
- Ability to use advanced case management interview techniques to establish a supportive casework relationship and to involve families in a joint assessment of the initial need for services.
- Ability to quickly assess environment during daytime hours, after dark and in high crime neighborhoods.
- Ability to provide written documentation in case records.
- Ability to provide expert resolution skills in negotiation of most complex cases.
- Ability to analyze child developmental safety issues in relationship to risk factors.
- Ability to analyze situations as to whether or not court action is necessary, especially in intense situations with limited direct information and also in situations with limited consultative resources.
Specific assignments vary within Child Welfare Services. Applicants may be considered for any available vacancy. All positions subject to after hours on call duty. Assignments may include:
Foster Care, Adoptions, Treatment, Investigations, Family Recruitment Trainer, Placements, Facilitator, Intensive Residential Youth Services, and…
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