Medical Assistant

Eventus Whole Health delivers an integrated model that provides holistic care for medically vulnerable adults, achieving extraordinary outcomes for those we serve. We operate through a value-driven framework of excellence, integrity, person-centeredness, stewardship, and teamwork. Our care is provided to adults residing in skilled nursing, assisted living facilities, and private residences via a network of healthcare providers including Physicians, Nurse Practitioners, Physician Assistants, Psychologists, Licensed Clinical Social Workers, and support staff.

The Medical Assistant is responsible for enhancing the clinical care team's performance by supporting and facilitating clinical services with their assigned providers. The Medical Assistant is required to work in the field with the assigned provider as directed by the Lead Medical Assistant or MA Manager/Supervisor. Travel to facilities up to 60 miles from your home may be required. This position typically operates on a Monday-Friday dayshift schedule.

* Mileage reimbursement plan is offered.

• Ensure that the clinical provider in the assigned building can focus on patient care for the day.
• Ensure each patient is seen as medically necessary per clinical protocol.
• Serve as a “buffer” between provider and families/staff to facilitate proper patient management.
• Document appropriate encounters and time for CCM and BHI services.
• If scheduled:
  Update scheduling rosters daily for accuracy and send schedules in a timely manner.
• Assist with any day-of changes due to acute needs, hospitalizations, admissions, or discharges.
• Prepare clinical documentation for assigned providers daily.
• Complete basic opening of encounter notes as per discipline protocol.
• Perform medication reconciliation on all scheduled patients at each encounter.
• Enter appropriate facility chart data into patient encounter notes and assign to provider.
• Enter lab and diagnostic study results into patient encounters and assign to providers as per guidelines.
• Assist with collecting and sorting all clinical paperwork needed for clinician review, ensuring completion each day.
• Host telehealth sessions for providers as assigned, including routine and acute visits.

• When scheduling is part of your role:
  Share patient schedules with key facility staff as needed.
• Assist with triage needs as directed by the assigned provider, whether in or out of the building.
• Assist with triage documentation as needed.
• Ensure all necessary paperwork is routed appropriately for the facility, Eventus providers, office, or families.
• Assist with obtaining consents for services as needed.
• Attend stand-up meetings to report facility needs and relay information between facility and Eventus providers.
• Assist with discharge planning of clinical services.
• Check in and out daily with facility staff regarding patient status and visits.
• Maintain patient confidentiality at all times.
• Document encounters and services appropriately.
• Check communication channels several times daily to meet patient needs.
• Inform patients and families of recent visits and new orders, deferring to providers when needed.
• Communicate transitions of care to the CCM team to enhance patient care and education.

• Adhere to Eventus Whole Health standards, policies, and procedures, including HIPAA regulations.
• Follow dress code policy: clean, wrinkle-free, matching scrubs, closed-toed footwear, and name badge.
• Report to your Lead Medical Assistant for any additional assignments when tasks are completed early.
• Seek further training if uncertain about any duties.

High School Diploma or equivalent

Valid driver’s license and reliable transportation

Expected travel up to 1 hour from home

Typing speed of 45 wpm or greater

Medical scribing experience preferred

Full-time positions with benefits including:

• Growth opportunities and a positive culture
• Paid time off, holidays, and floating holidays
• Short & long-term disability options
• Employer 401k contribution after 6 months

About Eventus Whole Health:
Founded in 2014, providing physician-led healthcare services for residents in skilled nursing and assisted living facilities. Our team includes physicians, psychiatrists, nurse practitioners, physician assistants, psychotherapists, and support staff. Our evidence-based, collaborative model aims to improve patient outcomes through integrated care. For more information, visit