Customer Service Rep Il
Job in
Greenville, Bond County, Illinois, 62246, USA
Listing for:
Domino's Franchise
Full Time
position
Listed on 2026-11-14
Job specializations:
-
Customer Service/HelpDesk
-
Restaurant/Food Service
Job Description & How to Apply Below
Customer Service Rep
Join our team at Domino's Pizza in Greenville, United States, as a Customer Service Representative! We're looking for friendly, efficient, and customer-focused individuals to deliver exceptional service and support our busy restaurant operations.
Responsibilities include:
- Answer incoming phone calls and take customer orders accurately and efficiently
- Process cash and credit card transactions
- Prepare and make pizzas according to company standards
- Maintain a clean and organized work environment
- Provide outstanding customer service, addressing inquiries and resolving issues promptly
- Collaborate with team members to ensure smooth restaurant operations
- Assist with various tasks as needed, including cleaning and restocking
- Handle multiple responsibilities simultaneously during peak hours
- Lift and move items weighing up to 25 lbs
- Work flexible hours, including weekends and holidays
Qualifications:
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication abilities, particularly in handling phone calls
- Basic math skills for processing transactions accurately
- Ability to follow directions and adhere to company policies and procedures
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Multitasking capabilities to manage various responsibilities efficiently
- Team player attitude with a willingness to support colleagues
- Attention to detail in order taking and food preparation
- Basic computer skills for operating point-of-sale systems
- Flexibility to work various shifts, including weekends and holidays
- Food service industry knowledge is helpful but not required
- Must be able to pass a pre-employment drug test and criminal background check
All your information will be kept confidential according to EEO guidelines.
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