Slot Attendant

Title: Slot Attendant

Requisition #: 2421

Location: Greenville, MS, 38701

Property: Harlow's Casino Resort & Spa

Job Summary: Ensures slot guests are kept in play by experiencing a range of fast and friendly slot service through well‑maintained machines, change service, and promotion of customer programs and events such as the Premiere Club and slot tournaments.

• Actively patrol assigned sections looking for opportunities to be of service to our guests.
• Sincerely greets and welcomes all guests on the slot floor.
• Celebrates any win by the guests.
• Completes paperfills and jackpots promptly, accurately and with a high degree of personalized service.
• Completes verification paperwork for jackpot payouts.
• Maintains a good relationship with the cage team members to help execute slot transactions.
• Offers assistance to slot‑playing guests and explains features of the slot machine when necessary, including ticket‑in/ticket‑out technology.
• Determines machine malfunctions and identifies appropriate actions.
• Corrects machine malfunctions (e.g., coin jams, printer errors, bill validators, etc.).
• Performs cash handling transactions such as paying jackpots and making change.
• Must keep and maintain the integrity of, and balance cash wallets at the end of shift.
• Always promotes positive guest relations through prompt, courteous and efficient service.

Ability to read, analyze and interpret common documentation; respond to common inquiries or complaints from guests, regulatory agencies or staff; write and present information to management; perform normal mathematical computations; define problems, collect data, establish facts and draw valid conclusions; interpret an extensive variety of information.

High school diploma or equivalent. Money‑handling experience a plus.

Regularly required to stand, walk, bend and reach with arms and hands, kneel, and lift at least 25 pounds. Must tolerate casino‑related environmental factors including second‑hand smoke, excessive noise levels and stress in a high‑pressure, fast‑paced environment.

Join the Winning Team! Are you a strategic thinker passionate about creating exceptional workplace experiences? Do you excel in a dynamic environment where innovation and success converge? If you’re ready to contribute your skills and expertise to a thriving team, we encourage you to apply today!

• Entry level

• Full‑time

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