Administrative Support Specialist - Advanced

Administrative Support Specialist - Advanced

Position Number: 400200

Full Time or Part Time: Full Time

Job Category: Staff - Office/Clerical

The East Carolina University Center for Telepsychiatry and e-Behavioral Health (CTeBH) is the home for the North Carolina Statewide Telepsychiatry Program (NC-STeP), a legislatively mandated and funded program that connects more than 50 hospital emergency departments and health departments across the state of North Carolina to provide psychiatric assessments and consultations to patients linked using telemedicine technologies. The CTeBH strives to increase access to care and is actively engaged in helping our field effectively deal with the lack of access to care that can sometimes force patients to travel long distances to obtain mental health services or forgo such services altogether.

This position is responsible for providing administrative, clerical support to the Center for Telepsychiatry and e-Behavioral Health (CTeBH) staff, faculty and subcontractors; maintaining provider templates and clinical schedules; assisting the University Program Specialist and providers with completion and submission of hospital privileging and credentialing applications; assisting the University Program Specialist with maintaining credentialing and privileging documentation and records; retrieving/organizing records and information;

assisting with the preparation of contracts and reports and analyzing complex business and operational data and processes, under the direction of the Business Officer and/or University Program Specialist; performing purchase-related tasks; maintaining the Fixed Assets inventory and records; assisting with telepsychiatry equipment set‑up, connectivity, and troubleshooting; preparing information, scheduling and taking minutes for departmental and state‑wide meetings; assisting the NC‑STeP Portal Administrator with reporting and user account maintenance;

and assisting with facilitating day‑to‑day program operations for the statewide program.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

None

• Proficiency with Microsoft Excel and Smartsheet strongly preferred.
• Experience with collaborative work and/or team, committee, or professional organization work.

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write ‘see resume’ on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full‑time basis.

12/22/2025

Open Until Filled:
No