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Office Administrative and Customer Support - Facilities Administrative Assistant

Job in Greenville, Pitt County, North Carolina, 27834, USA
Listing for: Lancesoft
Full Time position
Listed on 2026-10-05
Job specializations:
  • Administrative/Clerical
    Data Entry, Office Administrator/ Coordinator, Clerical, Virtual Assistant/ Remote Admin
Salary/Wage Range or Industry Benchmark: 58000 - 65000 USD Yearly USD 58000.00 65000.00 YEAR
Job Description & How to Apply Below
Job Details
  • Title: Facilities Administrative Assistant
  • Location: Greenville, NC, 27834
  • Duration: 0-12+ months
  • Shift: Monday-Friday 8 AM –5 PM
  • Pay Rate: $28.00/HR on w2
Job Responsibilities
  • Enter and Review Forms in Adobe
  • Forms data entry request:
    Enter data request form, PM request form and change request forms into 28

    SAP.
  • Decline Forms:
    When not aligned with procedures or sent to incorrect team (e.G., Form-493 should be sent to the storeroom)
  • Save and Attach:
    Completed forms to the appropriate FLOC, MP, and/or equipment
  • Process Work Orders and PMs for TECO
  • Review:
    Work orders and PMs for completion (check damage codes, completion comments, and signatures)
  • Enter:
    Craftsman, completion comments, codes, and craftsman date in SAP (TECO)
  • Scan:
    Completed work orders and PMs to generate electronic versions
  • Attach:
    Work orders and PMs in SAP
  • File:
    Place work orders and PMs in chronological order and staple duplicates, if applicable
  • Generate Notifications for the Site and Work Orders Charged to a Project
  • Create Notifications:
    For the site and projects as received (via email, voicemail, or phone call)
  • Generate Manual Calls
  • Create Manual Calls:
    As received, generally through email
  • Print PMs
  • Print: PMs and place them in appropriate pick-up boxes
  • Mail:
    If applicable, place PMs in internal mail envelope and send courtesy email
  • Notify:
    Individuals without a craft box of their upcoming due PMs via email
  • Re-print: PMs as requested
  • Generate Spreadsheet for New Equipment
  • Create Spreadsheet:
    For all new equipment to be sent and added to global Track Wise
  • Notify:
    Send email to inform the group that this task is completed for the week or month
  • SAP Updates
  • Make Updates:
    Administrative updates/changes received through email
  • Audit Requests
  • Pull and Scan:
    Work orders and PMs as requested for customer and regulated agency audits.
  • Other Administrative Tasks related to CMMS Maintenance Management
  • Generate Work Centers
  • Educate Individuals:
    On the process of new equipment being put into SAP, Adobe process, flow of the equipment library, and work order retention period
  • Research POs:
    Tied to provided FLOCs
  • Route Forms:
    Via Adobe
  • Hand Deliver PMs
  • Other duties assigned
Core Competencies
  • Attention to Detail
    • Thoroughly checking forms, work orders, PMs, and cal forms for accuracy and completeness.
    • Ensuring all data entered in SAP and other systems is correct and up to date.
  • Organizational Skills
    • Efficiently filing and organizing documents, forms, work orders, and PMs in chronological order.
    • Managing multiple tasks and ensuring timely completion of all responsibilities.
  • Communication Skills
    • Effectively communicating with team members and other departments via email, phone, and in-person.
    • Providing clear and concise instructions and education on processes and procedures.
  • Problem-Solving Skills
    • Identifying discrepancies in forms and work orders and taking appropriate actions.
    • Resolving issues related to the incorrect routing of forms and other administrative tasks.
  • Time Management
    • Prioritizing tasks to ensure critical tasks are completed first.
    • Managing time efficiently to handle multiple responsibilities without compromising on quality.
Ability Requirements
  • Analytical Ability
    • Reviewing and analyzing forms, work orders, and PMs for compliance with procedures and accuracy.
    • Checking calibration test points and other technical details to ensure they meet standards.
  • Technical Aptitude
    • Understanding and utilizing technical terminology and concepts related to maintenance management and calibration.
  • Adaptability
    • Adjusting to changes in procedures and priorities as needed.
    • Learning new software and systems quickly to stay current with job requirements.
Computer-Based Requirements
  • Proficiency in SAP
    • Entering data and updates accurately in SAP (TECO).
    • Attaching and managing electronic versions of work orders and PMs in SAP.
  • Adobe Acrobat
    • Entering and reviewing forms in Adobe Acrobat.
    • Routing forms via Adobe and ensuring correct processing.
  • Microsoft Office Suite
    • Using Excel to generate spreadsheets for new equipment.
    • Communicating via Outlook for email correspondence.
  • Scanning and Document Management Systems
    • Scanning completed work orders, PMs, and cal forms to create electronic versions.
    • Efficiently storing and retrieving documents from electronic management systems.
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