Director, Student Success

East Carolina University (
ECU ) is consistently ranked among the nation's top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education,
ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C. , which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU's commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution.

Academic Affairs
, led by the Provost and Senior Vice Chancellor for Academic Affairs, comprises the university's colleges, schools and libraries, along with other academic support and administrative units. Academic Affairs works collaboratively to strengthen ECU's culture of academic excellence in line with our mission to be a national model for student success, public service and regional transformation.

The College of Nursing's mission is to serve as a national model for transforming the health of rural underserved regions through excellence, and innovation in nursing education, leadership, research, scholarship, and practice. The college continuously strives to create a learning environment and workplace culture that provides opportunities, support, and consideration for all students, employees, alumni, and other stakeholders.

The Director of Student Success provides strategic and operational leadership for student success initiatives with a team of 3 Student Success Coordinators for a student body of approximately 3,000 students. The position provides strategic leadership to promote student retention, progression, and graduation for students enrolled in the College of Nursing undergraduate and graduate programs. The Director of Student Success collaborates with faculty, staff, and campus partners to design and implement evidence-based initiatives that foster academic achievement, personal growth, and professional readiness.

This role requires a data-driven, student-centered professional who can translate student performance metrics into actionable retention strategies while ensuring compliance with FERPA and other university policies. The Director will lead programming, workshops, and other efforts that support the unique needs of intended and enrolled BSN students.

• Retention & Student Success Initiatives (45%)
• Leadership & Supervision (20%)
• Data-Driven Decision Making (15%)
• Additional Duties as Assigned (5%)

Minimum Education, Knowledge, Skills, and Experience

Master's degree required, plus 5 years of relevant experience; or Bachelor's degree plus 7 years of relevant experience in leadership education, college student services, higher education administration, student personnel, counseling, or related field.

• Preferred degree in leadership education, college student services, higher education administration, student personnel, counseling, or related field.
• Knowledge of college student development; and strong interpersonal, analytical, organizational, and customer-service skills.
• The candidate also needs strong computer skills and should enjoy working in a fast-paced, team-oriented environment.
• Demonstrated knowledge and experience in a theoretical foundation in the principles and practices of leadership development and student organization advisement.
• Proficiency with student information systems, degree audit tools, and CRM platforms.
• Possess exceptional interpersonal and communication skills.

Salary

$62,115 - $66,000

Position Type

Non-Faculty

Job Category

Non-Faculty Professional

Applicants must be currently authorized to work in the United States on a full time. This position is contingent upon availability of funds.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits…