Paraprofessional

Reports To:

Qualified Professional (QP)

Work Setting:
Client home & community

Role Overview:
Provide one-on-one support to help youth and adults with behavioral health needs develop independence, practice IADLs, and maintain stability in the community. All services follow the Person-Centered Plan (PCP/ISP).

• Direct Support
  • Teach and assist with IADLs (budgeting, meals, shopping, organizing, communication, etc.)
  • Support housing, employment readiness, education, transportation, and community engagement.
  • Model positive communication, social skills, coping skills, and problem-solving.
  • Help clients identify goals and create action steps.
  • Assist with overcoming barriers and using community resources.
• Service Delivery
  • Provide interventions face-to-face or through telehealth as outlined in the PCP/ISP.
  • Practice skills in real-life environments (stores, banks, interviews).
  • Support safe transportation as allowed by policy.
  • Respond appropriately to behavioral challenges within role.
• Documentation
  • Document interventions, duration, effectiveness, and required details each day.
  • Maintain accurate time records.
  • Participate in PCP/ISP meetings, supervision, and staffing as needed.

• 18+ and able to read, write, and follow directions.
• High School diploma/GED.
• Clean NC HCP Registry and OIG list.
• Background and reference checks required.
• Prefer experience with I/DD, MH, TBI, or community support.
• Valid driver’s license/insurance if transporting clients.
• Flexible schedule, including evenings/weekends if required by PCP.

• Within 90 Days
  • CHC orientation
  • CPR/First Aid
  • Bloodborne Pathogens
  • Confidentiality, HIPAA, Client Rights
  • ITS service definition & agency policies
  • 20 hours of required MH/SED/SPMI/Recovery training (may be waived with proof from last 24 months)
• Ongoing
  • 10 hours CEU annually
  • Monthly QP supervision
  • Annual refresher trainings

• (Target: 85% compliance & engagement)
• Timely, accurate documentation
• Active participation in supervision and trainings
• Positive client and team feedback
• Demonstrated competence in communication, person-centered practices, crisis prevention, professionalism, cultural awareness, and community inclusion

• Work in homes and community (travel required)
• Able to walk, stand, assist clients, and lift 25 lbs
• May include evenings/weekends.