Clinical Coordinator, CMA

Clinical Coordinator, CMA I

Certified Medical Assistant – Clinical Coordinator I, Non‑exempt, Full‑time (FT)

Physicians East, P.A. is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost‑efficient, comprehensive healthcare to the people of Eastern North Carolina.

FT/PT/Temp/PRN role based at our Greenville (other) location, Monday‑Friday, 8a.m. – 5 p.m. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Reports to Clinical Supervisor;
Operations or Clinical Manager;
Director of Operations.

None.

Requires full range of body motion including handling and lifting patients, manual dexterity, and eye‑hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids.

Frequent exposure to communicable diseases, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.

The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care and treat patients in the office, as directed by the Physician, Advanced Practice Provider, Registered Nurse or supervising clinical manager.

• Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.
• Assists patients to exam room and prepares patients for examination. Identifies patients with special needs.
• Perform accurate measurement of vital signs, including blood pressure, temperature, pulse, body weight, height, and complete appropriate questionnaires.
• Record all allergies, medications, and pertinent lab work on flow sheets.
• Orders, stocks, and maintains exam rooms and clinic areas.
• Performs related and delegated tasks, taking and relaying messages and directing patient flow.
• Assist patient to complete health history.
• Preparing and administering medications under the direction of supervising physicians.
• Notify patients of normal lab results.
• Prepping exam rooms for clinical procedures and assisting practitioners with patient care.
• Assisting physicians during routine checkups and other physical exams as needed.
• Complete Clorox 360 training.
• Follow standing orders already entered in the patients EMR (UA, Flu, Strep).
• Update the patients EMR with standing orders for tests if needed.
• Administer PO medications under direct supervision of the physician.
• Administer orthostatic blood pressures.
• The ability to work as a provider’s assistant in the daily clinic.
• Assist patients by answering phone calls and refilling medications at the direction of the physician.
• Make referrals to other departments and clinics to coordinate patient care.

• Maintains patient confidentiality.
• Perform errands as delegated by station supervisor.
• Keep clinical supervisor informed of high‑risk situations.
• Demonstrate appropriate use in cleaning of equipment.
• Practice infection control, following OSHA guidelines and office policy.
• Maintain Medical Assistant certification and/or recertification. If not certified at the time of employment, will have 90 days to complete certification or employment will be terminated.
• Maintain CPR certification.
• Attend fire safety classes, clinical meetings, compliance, and other continuing education classes as offered by Physicians East.
• Adheres to department and office policies.

Graduate of an accredited associate degree Medical Assistant program and current certification through AAMA, NHA, RMA or similar organization is required. Prior healthcare giver experience required.

• Experience in electronic medical records (EMR/HER) software required.
• Professional demeanor and recognition of privacy considerations for patients and families.
• Strong written and…