Beacon Oncology Application Analyst III

Beacon Oncology Application Analyst III

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This position is responsible for the implementation, enhancement, and support of software applications following industry standards and best practice. The analyst will be required to define requirements, system design, analysis, build/configuration, testing, implementation, documentation, and support the applications that meet the specifications of a project or service request.

• Takes initiative to meet and get consensus with end users for ongoing review of workflows associated with upcoming enhancements or system changes.
• Coordinates and performs cross functional team evaluation, testing, and implementation of defect patches, system upgrades and releases according to the Information Services support model and change control procedures. Proactively evaluates and recommends business process and technology driven enhancement opportunities based on application system upgrades, releases and patches.
• Ability to effectively analyze and resolve complex issues.
• Provides well‑written and effective professional and technical documentation.
• Demonstrates ability to manage small to medium scope projects following standards and procedures set by PMO methodology. Takes responsibility to make things happen and get things done for successful project delivery. Stays informed on current market trends and emerging technology developments that impact the department. Uses subject matter expertise to propose multiple alternatives and recommend optimal solution. Makes effective decisions for self and team within scope of authority.
• Adherence to Service Level Agreement (SLA). Recommends and coordinates activities with internal and external resources as needed to improve performance.
• Demonstrates effective verbal and written communication in a professional style, both inside and outside of department, with customers in mind.

This position is required to rotate on‑call responsibilities.

• Epic Electronic Medical Record (Epic Care Ambulatory, Smart Forms, Haiku/Canto, Phoenix, Stork, Hospital Outpatient Departments (HOD), Beacon, Kaleidoscope) and associated Epic tools such as Reporting Workbench and Slicer Dicer. Integrated content from IMO, Surescripts, and Krames Staywell.

• Bachelor's degree in computer science, Information Systems or Healthcare related field or relevant work experience required (or higher).
• 5+ years of experience as analyst implementing vendor packaged software applications required.
• Advanced knowledge and experience in leading system analysis with special emphasis on system methodologies, project management and business process reengineering related to information systems required.
• Ability to effectively support multiple complex applications and facilitate cohesive integration of software applications among IS Teams and with business and clinical operations.
• Works independently and demonstrates ability to train and mentor others with quantified and qualitative results.
• Proven ability to conduct analysis, document findings, draft plans, execute, monitor and follow up.
• Advanced knowledge and experience with coordinating testing strategies to ensure accuracy, functionality and reliability of the system across modules.
• Effectively leading projects including both IS and system business partners according to Information Services project methodology, within budget, and on time.
• Independently motivated to seek knowledge through self‑education, mentoring, etc. in areas pertaining to their current position.
• Advanced knowledge of functional and technical operations of supported applications to effectively function as a consultant for IS, vendor and the business partner.
• Recognized as a source of advanced knowledge and proactively functions in that capacity when sought after by others.
• Obtains and maintains current primary and secondary system certifications from the vendor and continued education/learning to understand the functionality of application(s) supported as applicable to the job role.
• Application Analyst III & IV are required to complete and maintain one primary Epic Certification/Accreditation directly related to the application and at least one secondary Certification/Accreditation, Proficiency, or a minimum of two Epic Badges, all determined by manager.

• Current Epic certification/accreditation in Beacon Oncology.
• Minimum of 5 years' experience as an Epic analyst in an enterprise organization.
• A minimum of two (2) additional certifications/accreditations in any of the following applications:
  Epic Care Ambulatory, Epic Care Inpatient (Orders/Clin Doc), HOD, Smart Forms, Order Transmittal.

$83,636.80 - $

ECU Health is a mission‑driven, 1,708‑bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The…