Technology Support Analyst - Advanced

Position Details
Position Information
Job Title Technology Support Analyst
- Advanced Position Number
911270

Vacancy Open toAll Candidates Time-Limited No Department  Homepage Advertising DepartmentITCS DATA SERVICES Division

Administration & Finance Classification Title
12249 Technology Support Analyst Competency Level3 - Advanced Working Title Technology Support Analyst
- Advanced

Number of Vacancies 1

Full Time Equivalent (FTE)1.0

Full Time or Part Time Full Time Recruitment Range $35,406 - $92,482

Anticipated Hiring Range $73,607 - $81,785

Salary Grade EquivalencyDT
09

Work Schedule Monday
- Friday Work Hours8:00 a.m.

- 5:00 p.m.Position Location (City)
Greenville Job Category Staff Be  a Pirate!

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East Carolina University (ECU) is consistently ranked among the nation’s top public universities for its commitment to research, innovation, social mobility, and public service. Classified as a R1 institution by the Carnegie Commission on Higher Education, ECU is among the top 5% of research universities in the United States, an elite designation reflecting the highest levels of research activity, funding, and doctoral output.

Founded in 1907, ECU is a public, four-year university located in Greenville, N.C., which is widely regarded as the cultural, educational, economic, and medical hub of eastern North Carolina. Through education, research, healthcare, community engagement, athletics, cultural enrichment, and service, ECU enhances the quality of life for its students, the state and communities around the world. It is a great place to work, teach, and learn.

ECU’s commitment to impactful scholarship is further demonstrated through its repeated Carnegie Community Engagement Classification (2010, 2015, 2024), as well as its 2024 designation as a Carnegie Leadership for Public Purpose institution. These distinctions recognize the university’s leadership in translating research into meaningful community partnerships and measurable societal benefits.

The university supports its workforce through a wide range of professional development opportunities designed to foster career growth and skill advancement. Eligible employees also benefit from a comprehensive benefits package that promotes a healthy work-life balance.

Primary Purpose of Organizational Unit The Administration & Finance Division encompasses a broad range of operational, financial, technological, safety, administrative and people-focused units that support the daily functions and long-term success of the university.

Information Technology and Computing Services (ITCS) provides strategic technology leadership, enterprise IT services, cybersecurity, and digital solutions that support East Carolina University’s teaching, research, student success, medical, and administrative operations. ITCS partners across the university to deliver secure, reliable, and innovative technology services that advance ECU’s mission and strategic priorities.

Enterprise Data Services (EDS) provides enterprise data management, governance, analytics, reporting, and database administration services for ECU. The team develops and supports data platforms and business intelligence solutions that enable data-informed decision-making, improve operational effectiveness, and ensure the university’s data assets are secure, trusted, and strategically managed.

Primary Purpose of Position This Analyst will be used primarily in Enterprise Data Services (EDS) to support University Advancement projects and will be a key support analyst in data conversion from legacy CRM to Anchor
360 in Salesforce. Reporting to the Director of Advancement Services, this position represents Senior Software Development for advanced administrative systems development and technology services for the…