Care Relations Manager; RN

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Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Hours: Full-time (40/week)

Administrator on Call Rotation

The Care Relations Manager (RN) provides clinical leadership and oversight for the Admissions Department and serves as a clinical resource to admissions staff. This role also manages the Palliative Care Program and supports the development of additional value‑add clinical programs.

• Minimum 3 years hospice experience (Med/Surg, Oncology, or Community Health also considered)
• Valid driver’s license and reliable transportation
• Strong communication and time management skills
• Minimum of one year of management experience

• Lead and oversee the Intake and Admissions Department to ensure timely, complete referrals.
• Monitor admissions outcomes, including non-admissions and reporting of reason codes.
• Maintain the Palliative Care Program, ensuring quality care delivery, timely completion of services, and accurate billing.
• Collaborate with leadership and interdisciplinary teams to develop and implement value‑added programs.
• Assist with developing and implementing policies and procedures for Admissions and Palliative Care.
• Manage departmental budgets and monitor expenses.
• Build, lead, and maintain effective clinical teams; evaluate staff productivity and competency.
• Provide clinical leadership in symptom management and overall patient care.
• Collaborate with the Medical Director and physicians regarding admissions, re-certifications, and care planning.
• Participate in Interdisciplinary Team (IDT) meetings and patient Plan of Care reviews.
• Monitor quality of care and documentation compliance across all care settings.
• Support regulatory surveys, audits, and payer documentation requests.
• Conduct supervisory visits and participate in patient visits as needed.
• Participate in administrative on‑call rotation, including evenings and weekends.
• Complete required documentation and perform other duties as assigned.

• Medical, dental, and vision eligibility 1st of the month following hire
• 30 paid days off per year (PTO, sick time, and holidays)
• 401(k) eligibility 1st of the month following hire
• Employer-paid short-term disability
• Mileage & cell phone reimbursement
• Monthly employee recognition events
• Pay Activ —early access to earned wages
• $200 initial clothing allowance for full-time positions