Sales Clerk - Greenville

Summary:

Perform retail sales functions, accept merchandise donations, select and price donated goods and textiles to be sold in the retail stores according to the Retail Procedures Manual.

• Provide customer service in a friendly and professional manner (greeting, selling, telephone, etc.)
• Greet customers and maintain a cheerful and pleasant disposition when servicing customers.
• Maintain superior level of customer service to meet agency standards.
• Load and sort materials on trailer according to instructions.
• Maintain premises in compliance with Agency safety and housekeeping practices.
• Operate cash register accurately and efficiently (correct change, receipts, checks, charges, discounts, etc.)
• Inspect textiles, furniture, appliances, small household wares, novelty items, books, toys, decorations and sporting goods to determine sale ability.
• Receive and handle donated goods from donors.
• Perform stock duties such as sorting and hanging garments, placing them in the appropriate rack, keeping the pulling system up to date.
• Stock shelves and maintain displays.
• Ensure Goodwill quality control standards are met (textiles, miscellaneous items, and furniture).
• Test electrical appliances to determine safe operations.
• Complete reports accurately as assigned (donation counts, readings, daily business statements, deposits, and cash drawer).
• Price merchandise according to prescribed criteria.
• Prepare textiles and goods for resale.
• Disinfect upholstered materials using Steri‑Fab.
• Follow the dress code as set by Goodwill and display a professional image and attitude.
• Perform additional duties as assigned by Manager, Assistant or Supervisor while maintaining an enthusiastic and helpful attitude.
• Work a flexible schedule to meet store needs.
• Maintain the ability to regularly lift and/or move up to 50 pounds.
• Comply with all Agency policies, procedures, and safety standards to meet CARF, Department of Labor and other regulatory standards.

• High school diploma or general education degree (GED) preferred, but not required.
• Experience in retail sales, cashiering, customer service, and shipping/receiving preferred, but not required.
• Box truck experience preferred, but not required.

• Perform housekeeping duties to maintain premises in compliance with safety and housekeeping practices (vacuuming, cleaning of restrooms, etc., some of which require working outside in the elements).
• Perform shipping and receiving duties such as unloading and loading trailers (may use powered equipment) safely and efficiently.
• Demonstrate willingness and ability to work as a team member and independently.
• Embrace empowerment and continuous improvement culture.
• Offer suggestions and make decisions to positively impact the store and grow the business.
• Accept and load donations of clothing, furniture, appliances, and other household goods.
• Perform sorting and packing tasks to secure donations.
• Maintain records and reports of donations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must maintain the ability to pass a criminal background check and random drug screens.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance;

stoop, kneel, crouch, or crawl; and taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.