Bilingual Office Clerk

Bilingual Office Clerk – Kimbrell’s Furniture

Office Clerks are the liaison between Kimbrell’s Furniture and our valued customers. Employees in these roles are responsible for communicating directly with customers. This role requires a high level of professionalism, customer service, persuasion, and negotiation skills, as well as a mind for problem‑solving to work with customers to resolve their debts and collect payment. A high level of attention to detail, confidentiality, and excellent record‑keeping ensure that payment plans are recorded and followed as agreed.

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

• Interact with customers diligently, courteously, and professionally while collecting payments.
• Have good knowledge of cash management procedures and best practices; handle transactions accurately and responsibly.
• Follow set strategies for collection procedures.
• Monitor accounts to identify outstanding debts.
• Gather and verify customers’ personal and credit information.
• Retain customer loyalty while initiating processes for the collection of payments.
• Maintain and update records of customers from whom collections are made.

• Proven experience or a similar role.
• Cooperation and the ability to work in a team setting.
• Knowledge of billing procedures and collection techniques.
• Working knowledge of MS Office and databases.
• Patience and ability to manage stressful work situations.
• Excellent communication skills (written and oral).
• Office experience.
• Problem‑solving skills.
• Weekend and holiday availability.
• Must be bilingual (Spanish).
• The above listed are a few of the duties and responsibilities associated with the Credit Clerk’s role and are not intended to be a comprehensive list of all duties.

• Entry level

• Full‑time

• Administrative

• Furniture

Greenville, SC – $40,000.00–$60,000.00